Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Body & glass recall
If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
9
Most reports here involve sudden stalling.
Read full complaint
WHEN HALF OR 3/4 LOADED GOING UP A HILL ON HWY VAN DOWN SHIFTS A JERKS IN TO GEAR . FEELS LIKE YOU GOT KICKED OFF A HORSE . MOST NOTICABLE BETWEEN 40MPH AND 50 MPH.. THIS HAS DAMAGED 3 SETS OF MOTOR MOUNTS IN 117,000 MILES STARTED ST 15000 MILES AND GETTING WORSE AT DEALER AGAIN
Source: NHTSA complaint ODI #11319275 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
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MULTIPLE TIMES, THE ELECTRICAL SYSTEMS SEEMS TO JUST SHUT DOWN WHILE DRIVING. WITH NO WARNING ALL THE LIGHTS AND DASH INDICATORS WILL FLASH AND ALL GO OUT. ENGINE WILL BRIEFLY RUN, THEN QUIT. SEVERAL TIMES BEEN VERY LUCKY TO GET OFF ROAD OR FREEWAY WITHOUT INCIDENT. FORD DEALER WORKED ON IT FOR 1+ YRS, REPLACED ALTERNATOR AND BATTERY. I'VE TROUBLE TESTED AND FIND NO ISSUES. NO APPARENT GROUNDING ISSUES. NO FUSES OR RELAYS APPEAR TO BE FAULTY. FOUND MANY LIKE-COMPLAINTS ONLINE. ACTS LIKE A BATTERY/ALTERNATOR ISSUE. BUT LATER, AFTER JUMPED BATTERY, ALL SYSTEMS WORKS WITHOUT INCIDENT FOR SEVERAL DAYS, WEEKS, MONTHS...YOU NEVER KNOW WHEN ITS GOING TO HIT.
Source: NHTSA complaint ODI #11193946 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS SLOW TO DECELERATE. ALSO, BRAKE FLUID WAS LEAKING FROM THE VEHICLE AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRATER FORD (704 S WALL ST, CALHOUN, GA 30701, (706) 629-2883) INFORMED THE CONTACT THAT THE REAR BRAKES NEEDED ADJUSTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Source: NHTSA complaint ODI #11183981 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve premature wear.
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IMMEDIATELY AFTER THE KEY WAS INSERTED INTO THE IGNITION, WHICH PREVENTED THE CONTACT FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,300. THE CURRENT MILEAGE WAS 120,344.
Source: NHTSA complaint ODI #10586752 · view all complaints for this vehicle at nhtsa.gov
Structure & body
7
Most reports here involve software faults.
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Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (NHTSA #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all of the parameters, yet they will not honor the recall because the vin number is not listed. Please help. It is a minor repair, yet it is obviously a manufacturer issue.
Source: NHTSA complaint ODI #11723576 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
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PURCHASED THIS VEHICLE ABOUT A WEEK AGO AND DID A BASIC TUNEUP, OIL CHANGE AND SPARK PLUGS. I ORDERED A AFTER MARKET FILTER FROM K&N AND HAD TO WAIT A WEEK BEFORE IT ARRIVED. AIR FILTER WAS NOT REPLACED YET BUT HOPING IT WOULD HELP WITH ACCELERATING. THE A/C WORKED WELL AS LONG AS THE VEHICLE WAS DRIVING BUT STOPPED BLOWING COLD AIR DURING IDLE. A FEW DAYS LATER MY TRANSIT GOT REAL HOT AT A STOP LIGHT SO I PULLED OVER AND CHECKED FOR ANY LEAKS OR COOLANT LOSE IN THE RESERVOIR... ALL WAS WELL AND I SAW THE ELECTRIC FANS SPINNING. CAR GOT HOT AGAIN AND CHECKED ONLINE FOR A SOLUTION AND SAW MANY COMPLAINTS ABOUT THE HIGH SPEED FUSE BEING BLOWN. CHECKED AND THAT WAS THE ISSUE, REPLACED THE FUSE AND HIGH SPEED WORKED AGAIN. CHECKED FOR RECALLS BECAUSE THIS WAS A COMMON COMPLAINT AND SAW THAT THERE WAS RECALLS ON SOME BUT NOT ALL VINS QUALIFY???? ALSO SAW COMPLAINTS ABOUT IDLELING AND POOR ACCELERATION... INSTALLED K&N AIR FILTER, CLEANED THROTTLE BODY AND THE PROBLEMS STILL PERSIST. EVERYTHING ELSE WORKS GREAT.
Source: NHTSA complaint ODI #11110070 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 24 complaints on file, fewer than the 2010 (42) and fewer than the 2012 (26). Of the 11 model years of the Ford Transit Connect we cover, the 2014 has the most (127). Older model years have had longer to collect complaints.