The engine 'start-stop' feature is permanently 'ON' . The ability to temporarily disable it has been removed by a Ford software update. Case #00715259 was opened with Ford, vehicle taken to Capitol Ford, Carson City NV, for verification. Dealer verifies that although the start stop feature works correctly the option to temporarily disable it was removed by a Ford software update in August 2023 with no plans to restore it. In mountain driving not being able to disengage this feature is dangerous. Attempting to enter an intersection with a loaded vehicle and having the engine stop just before accelerating will eventually cause an accident. The option to temporarily disable 'start stop' must be restored before someone loses their life at a busy intersection.

Source: NHTSA complaint ODI #11680702 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Ford Transit. The contact stated that while driving at various speeds, the instrument cluster went blank and the vehicle shut off, causing a loss of drive power. The vehicle was coasted to the side of the road and restarted. The failure reoccurred four times. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,390.

Source: NHTSA complaint ODI #11757396 · view all complaints for this vehicle at nhtsa.gov

This is a fleet vehicle operated by Walmart and managed by Wheels Inc Fleet Management. Vehicle experienced loss of brake effectiveness due to brake vacuum pump failure. As operator described: "CUSTOMER STATES BRAKE LIGHT ERROR POPPED UP ON DASH AND BRAKES BECAME SPONGY AND VEHICLE FELT UNSAFE TO DRIVE... VEHICLE WAS TOWED IN." This failure has occurred on probably 30 identical vehicles in their fleet. Repair order evidence for this particular incident and several others is attached. Please contact me if further information is needed. Thanks.

Source: NHTSA complaint ODI #11623369 · view all complaints for this vehicle at nhtsa.gov

235/65R16C This vehicle was a rental. During our trip, the right rear/passenger-side rear tire repeatedly lost air pressure, requiring multiple stops to add air. The tire ultimately went completely flat at night while we were traveling on the highway with four young children in the vehicle. We were stranded along the roadway while traffic, including large semi-trucks, passed at highway speeds, creating a serious safety risk to the occupants. After the tire failed, we observed what appeared to be an existing tire plug/repair near the outer shoulder of the tread. Photographs taken during the incident show the location and condition of this area. The tire had been repeatedly losing air before becoming completely flat. We attempted to use the vehicle's spare tire but discovered that the rental vehicle did not contain the tire iron/lug wrench necessary to remove the wheel. Although a spare tire was present, we therefore could not install it and remained stranded. The spare even had a nail and glass in it. During the trip, the vehicle also exhibited abnormal noise/vibration that appeared consistent with a possible wheel or wheel-bearing issue. I cannot independently confirm the mechanical cause. The rental company was notified of these problems. The vehicle was subsequently returned and is no longer in my possession, but it should be available to the rental company for inspection. I have photographs and video documenting the flat tire, the apparent prior tire repair, and the tire's condition, as well as the rental company's pre-rental inspection documentation.

Source: NHTSA complaint ODI #11764583 · view all complaints for this vehicle at nhtsa.gov

We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.

Source: NHTSA complaint ODI #11599259 · view all complaints for this vehicle at nhtsa.gov

My transit 2022 van has intermittent issues with the climate controls not working. Sometimes it will completely stop working for a day or more, and other times a few hours. This becomes a big issue in the winter when you need to keep the windshield clear of frost on the outside and inside. When looking online I found that I am not the only one having this issue.

Source: NHTSA complaint ODI #11742171 · view all complaints for this vehicle at nhtsa.gov