The contact owned a 2020 Forest River Cherokee. The contact stated that while inside the vehicle, while it was parked in the driveway, an abnormal chemical odor was emitting from the interior and exterior of the vehicle. In addition, afterward, a fuel-burning odor was emitted from the interior and exterior of the vehicle. The contact exited the vehicle and noticed black smoke emitting from the battery area. No warning lights were illuminated. The fire department was called and extinguished the fire. The fire department informed the contact that the fire may have started due to a failure of the solar connection. The front end of the vehicle was consumed by the fire. The insurance company was notified. However, no claim has been filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 20V654000 (ELECTRICAL SYSTEM).

Source: NHTSA complaint ODI #11672371 · view all complaints for this vehicle at nhtsa.gov

There are 2 major defects that we would like to make the NHTSA aware of and feel that the manufacturer should issue a recall and have these issues properly fixed. Our 2020 Forest River camper/ice house has a structural defect and the entire camper is breaking away from the frame. We had this confirmed by a service company that specializes in RV frames/wheel alignment. Our camper has had structural issues within 2 years of owning it. We are the original owners (bought Aug 2020) and the camper's wheel well is bowing, the exterior walls on the camper are bowing/wavy, interior walls are bowing/wavy. We have made attempts to work with Forest River to fix this major structural issue, but they have denied our claim. We have an extended warranty, but was given the impression that they also will deny our claim. In talking with other owners of Forest River camping/ice house, this is a wide spread issue (both the structural wall and tongue failure). We are also aware of a recall of what appears to be a similar if not exact issue that Forest River had to fix in 2014/15 (NHTSA Recall No. 14V-689 / Manufacturer Recall No. 6-102914). In addition to the wall/structural issues, the trailer's tongue weld failed and snapped while we were in transit. This occurred in Nov 2023. I have documents and pictures to upload and provide, but I was unable to get the upload tool to work when submitting this request.

Source: NHTSA complaint ODI #11561005 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Forest River Cherokee. The contact stated that while the RV was parked, the contact started to unhook the landing the gear on the RV and noticed that the jacking system used to raise and lower the RV was not raised all the way up and keeping the RV in place. The contact took the RV to the local dealer to be inspected. The contact was informed that one of the landing gears leg and motor needed to be replaced. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

Source: NHTSA complaint ODI #11433969 · view all complaints for this vehicle at nhtsa.gov