Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
4
Most reports here involve software faults.
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ICCU failed leaving me stranded on the side of the road (thankfully not on bridge). This was supposed to have been fixed under a recall the week prior by reprogramming the computer. Genesis has not changed the ICCU so even if/when repaired, it will most likely happen again. The Genesis of Wexford, PA dealer confirmed ICCU and fuse blown. "Stop vehicle and check power supply" warning light came on.
Source: NHTSA complaint ODI #11657192 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the car. On the road shoulder, I could see this large body piece was only held by 2 of the four fasteners and was also torn. The car is with the dealership of Genesis of Virginia Beach to have the part replaced after having the car towed there. The car just went through a 191 point Genesis CPO inspection and had no indications this large body piece would fall off or jeopardize my safety.
Source: NHTSA complaint ODI #11661327 · view all complaints for this vehicle at nhtsa.gov