The contact owns a 2023 Genesis G80. The contact stated that after fueling the vehicle with gasoline, there was a strong fuel odor inside the vehicle. The failure persisted, and the contact stated that the check engine warning light became illuminated on the instrument panel. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by the gas cap not being properly secured and closed tightly. The contact was also informed that the fuel tank might be overfilled, causing gas to splash down to the vapor lock, and the contact disputed the claim. Despite the dealer's diagnosis, the contact stated that the failure remained and that the fuel odor was smelled hours after fueling the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 41,700.

Source: NHTSA complaint ODI #11703013 · view all complaints for this vehicle at nhtsa.gov

My car was diagnosed with burnt wiring causing the Complete front wiring harness needing replaced. The Company Genesis don’t want to repair/fix the problem or the Warranty company. The Service Manager Mr. Daryl has said this is a manufacturing defect issue. They have repaired several on this particular vehicle and somebody should cover it. If anything happens to me, I am suing or my Family will. Burnt wiring can cause a fire.

Source: NHTSA complaint ODI #11757190 · view all complaints for this vehicle at nhtsa.gov

Description of Incident: The car was sold with a passenger-front Dunlop tire that suffered a critical structural failure where the tread rubber completely wore away, leaving the internal metal cords and plies exposed (visual evidence attached). I was unknowingly operating the vehicle in this hazardous condition for 136 miles of highway and local driving until the defect was fully identified on February 14th. Component Availability: The tire was removed from the vehicle on February 14th by an independent service center during the emergency purchase of four new tires. While the physical tire was left for disposal at the service center, high-resolution photographs of the failure are available and attached to this report for inspection. Safety Risk: The vehicle was sold in an unsafe and illegal condition (IL Vehicle Code 625 ILCS 5/12-405). The exposed structural metal plies created an imminent risk of a high-speed blowout or catastrophic tread separation, endangering both the occupants of my vehicle and other motorists. Confirmation/Inspection: The problem was confirmed by a certified technician at an independent service center on February 14th, who identified the tire as unfit for service. The selling dealer (Jidd Motors) was notified of a defect on February 6th but refused to replace the tire. This incident has also been reported to the Illinois Attorney General and the Illinois Secretary of State Police (Dealer Operations). Warning Symptoms: There were no warning lamps, TPMS messages, or symptoms prior to the physical discovery of the exposed metal. The tire maintained air pressure despite the severe structural compromise.

Source: NHTSA complaint ODI #11719085 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2023 Genesis G80. The contact stated that a 2001 Ford F-350, pulling a tow trailer, ran a red light while traveling at approximately 50 MPH and crashed into her vehicle. The air bags did not deploy. The contact sustained injuries to her left side, arm, neck, and back, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an auto recovery site. The contact called an unknown local dealer who referred her to the manufacturer. The manufacturer was contacted, and they opened a claim. The failure mileage was 22,750. The vehicle was deemed a total loss.

Source: NHTSA complaint ODI #11689627 · view all complaints for this vehicle at nhtsa.gov