Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve sudden stalling.
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The vehicle started smoking and stalled out Aug 18,2023. The vehicle starting shaking then I parked it for about two (2) hours. When I tried to crank vehicle again it wouldn’t crank. I attempted to complete diagnostic test but the vehicle wouldn’t remain on. I contacted dealership I purchased it from. They order a tow to be brought in. The dealership repair shop for about 3 weeks didn’t know what happened. The change filters and oil change but it still was stalling.
Source: NHTSA complaint ODI #11548741 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults. Of these, 1 mention a crash.
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The centre console screen has completely failed and has gone black. Yes, the screen is available for inspection upon request. The screen houses access to most safety systems in the car, including the reverse camera, front camera, collision avoidance system settings, lane safety settings, blind spot monitoring settings etc. Lack of access to these systems makes driving the car less safe Yes, the problem has been reproduced by a Genesis dealer The dealer had the car for over 2 weeks but was unable to find any fault codes. They were unable to diagnose the root cause of the issue, and no fix was suggested The screen used to flicker once in a while before going blank. It did this for a few months, but always came back on. Since Dec 2025, the screen has gone blank permanently
Source: NHTSA complaint ODI #11746583 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of steering.
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Driving on interstate at 70mph while it was raining. Signaled and changed lanes. Steering wheel started jerking left and right and the power steering light flickered on and off. The steering wheel stopped jerking and the power steering light remained on. I no longer had power steering and car was difficult to control. The emergency braking assist light came on as well. Was able to get off the interstate. Turned the car off and on. Power steering light remained on. Turned car off. Waited 5 minutes. Turned car on. Power steering light was off but the power steering still did not work. I slowly and carefully drove home, which was nearby. About 2 miles into the drive, power steering returned. It felt like it partially returned at first and then fully returned after several minutes.
Source: NHTSA complaint ODI #11656679 · view all complaints for this vehicle at nhtsa.gov