UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. Today, 8/5/26, I picked up the vehicle from the service about the continuous warning light that started coming on intermittently 3 days after purchase. They were unable to find any codes from their "factory gds scan tool" The manufacturer wanted a master technician to ride with me so I could show him these issues I have been having. I drove to a road that was on a decline and stopped. I put the car in reverse and lifted my foot off the brake. The car immediately went backward and increased its speed to 7mph and then I put my foot on the brake to maintain control. I shared the information with the General Manager and the Service Manager of the dealership, yet they released the car to me. I then decided to have someone video this specific issue and when I reversed the car went to 8 mph. Despite 9 months of submitting claims and taking the car for service none of these safety concerns have been identified. They "found no dtc's as active, history or pending".

Source: NHTSA complaint ODI #11755164 · view all complaints for this vehicle at nhtsa.gov

The 12 volt battery does not recharge resulting in the car going dead. All instruments are blank. The car has been in the dealer's service department since April 28 and they not been able to fix the problem.

Source: NHTSA complaint ODI #11679938 · view all complaints for this vehicle at nhtsa.gov