Vehicle has physically and forcibly moved both forward and backward, on its own, after being placed in Park and the engine turned off — including after occupants have exited the vehicle. This movement has struck the driver and two minor children on multiple separate occasions, as well as nearby curbs and objects, without physical injury. No warning lamps or dashboard messages appeared before or during these incidents. Because the movement occurs after occupants have exited the vehicle, it is unknown how many additional times this may have occurred unobserved. Dealer states it was unable to duplicate this condition during a test drive. During this same visit, the right front CV axle was found to be leaking grease and had lost lubricant, and required full replacement. Both front horns were also found inoperable/defective due to internal short and were replaced. Neither of these conditions had been previously reported as faulty prior to this visit. Separately, this vehicle has experienced a steering column defect. At approximately 9,000 miles, a steering wheel squeak was reported and a dust cover was replaced. During that same earlier visit, an intermittent loss of acceleration was also reported; the dealer was unable to duplicate this concern and documented the vehicle as “operating as designed.” Weeks after that visit, a knocking noise developed in the steering column. At approximately 10,000 miles, a technician found a structural through-bolt in the steering column not torqued to manufacturer specification and corrected it. Dealer advised in writing that this defect was likely present at the time of manufacture. The vehicle has been taken to an authorized dealer on multiple occasions for these concerns. The owner has repeatedly requested, in writing, a detailed explanation of what was diagnosed, what was repaired, and the underlying cause of the movement, the axle failure, and the horn failure, and has not received a substantive written response as of this filing

Source: NHTSA complaint ODI #11761932 · view all complaints for this vehicle at nhtsa.gov

As I’m getting on XXX south my dashboard starts to blackout on and off and the next thing, my vehicle shutdown. Luckily I was in traffic at a slow speed. It was very scary, I turned the engine back on and continued home to [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763365 · view all complaints for this vehicle at nhtsa.gov

On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11760231 · view all complaints for this vehicle at nhtsa.gov

This supplements my prior complaint, ODI #11751961, for the same vehicle. Following that complaint, an authorized dealer performed front camera and front radar ADAS calibration on 7/21/2026 and returned the vehicle as operating as designed; the manufacturer's representative confirmed in writing on 7/22/2026 that the camera had been within specification. On 7/23/2026, approximately 1:21–1:35 PM, driving in the left lane of a divided parkway with a concrete median barrier, with HDA2 and Lane Following Assist both active and indicating green, the steering wheel turned the vehicle toward the concrete barrier at least seven times, requiring manual correction each time. This occurred both with a lead vehicle approximately 4 seconds ahead and with no vehicle within more than 10 seconds ahead. Earlier the same day, driving the opposite direction with both systems active and green, the vehicle applied hard automatic braking twice with no vehicle within more than 10 seconds ahead (traffic present only in the adjacent lane); I had to manually accelerate because a following vehicle was close behind. My original complaint reported the automatic braking failing to activate; the system now also activates falsely. Additionally, the hands-on-wheel warning repeatedly illuminated while my hands were on the wheel, taking approximately 30 seconds to detect them. I have stopped driving the vehicle. The manufacturer was notified in writing the same day, and a second repair visit is being arranged. No crash or injury has occurred.

Source: NHTSA complaint ODI #11752400 · view all complaints for this vehicle at nhtsa.gov

Airbags failed to deploy after pre-collision system did not activate nor did the emergency breaking activate. I struck a larger SUV while traveling ~35 mph broadside and there was no assistance from the vehicle safety features. It is unknown to me if any of the components have been adequately assessed since. I am concerned that the vehicle may be resold without proper inspection and has to potential to injure other parties in the future.

Source: NHTSA complaint ODI #11666244 · view all complaints for this vehicle at nhtsa.gov

This happened in an Enterprise rental car. Now I will be fighting against loss of rental and rental damages to car my insurance company provided because of a claim on my personal vehicle. I was driving northbound 270 merging onto westbound 64 in St. Louis, Mo, when the back windshield spontaneously exploded. I thought it was a gunshot, checked my body for damage; none found. Looked in my rear view mirror and saw the entire back windshield was completely cracked.

Source: NHTSA complaint ODI #11730512 · view all complaints for this vehicle at nhtsa.gov

I was heading home early in the morning on 12/13/2025 to drop a few passengers on Springfield avenue heading east in Champaign IL (the Main Street) and the other vehicle came from 5th st heading north (5th street is a side street with a stop sign at that intersection). As I approached the intersection I saw the car come forward and then come to a complete stop before the intersection I assumed to look both ways. I was 10 feet away from the intersection when the car tried to speed across the intersection and I stomped on the brakes but it wasn’t enough to stop the collision from occurring while the FCA failed to kick in. The FCA frontal collision avoidance assist did not work when a car pulled out right in front of me. Since the car pulled out in front of me at the last second on a 25mph street my car collided into the reckless driver who had a stop sign and I had the right away. The car is currently in bad condition and the radiator got destroyed at the point of impact it’s currently at a collision repair center for inspection and repair. I gave a verbal explanation to the insurance company at this time there are photos to of the frontal area from the collision. There were no warnings that went off the night of the collision the FCA just failed to kick in resulting in an accident, when its primary job is stop a frontal collision it failed to do so.

Source: NHTSA complaint ODI #11706271 · view all complaints for this vehicle at nhtsa.gov