Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve unintended acceleration.
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The throttle has become unpredictable at best. First a check engine light and error 142 code appeared, then the throttle issues began. Sometimes the scooter wouldn't move at all, sometimes the throttle only works at the halfway point, and worst is at times the throttle goes from 0 to 100% no matter the throttle position. The sudden acceleration is particularly scary as this electric scooter has a top speed of 70mph.
Source: NHTSA complaint ODI #11478103 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve sudden stalling.
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My NIU NQI GTS Pro has the same problem that the NIU EVOs were recalled for. One or both batteries will suddenly turn off causing a drop in speed. I am confident this is a firmware problem. This is a major safety concern. I believe the GTS Pros need to also be included under the recall. I have filed a lawsuit against the dealership I bought it from and NIU seeking a full refund and return. https://niustore.com/products/nqigt
Source: NHTSA complaint ODI #11503288 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
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At higher speeds including over 40 mph the handlebars vibrate excessively requiring holding it with both hands, and being difficult to safely signal with my arms if sometimes needed. It is difficult to drive without both hands firmly holding onto the handlebars, even briefly. The NIU MQI GT EVO had a recall associated with the excessive vibration, and the NIU MQI GT has the same body just different power but has not been recalled.
Source: NHTSA complaint ODI #11647535 · view all complaints for this vehicle at nhtsa.gov