Having problems removing the key from the ignition. We checked and there have been reported problems pertaining to the shifter assembly needing to be replaced. GM has not issued any recalls about this issue but they have put out bulletins regarding the problem. We are currently waiting to hear from the dealer on a quote as they told us there is no recall and we will be responsible. The vehicle doesn't even have 44,000 miles on it.

Source: NHTSA complaint ODI #11763665 · view all complaints for this vehicle at nhtsa.gov

While driving out of a parking lot, my power steering stopped working and I had to regain control to manually steer the vehicle. After stopping and turning off the engine to check the serpentine belt, the power steering came back on, but the lane departure assist function was no longer working. It appears to be the same problem that some of the 2015 and other GMC Canyon models had. Took it to my GMC dealer for warranty evaluation.

Source: NHTSA complaint ODI #11619582 · view all complaints for this vehicle at nhtsa.gov

To Whom It May Concern, This letter is submitted to report a safety-related defect involving an airbag sensor failure on a 2022 GMC Canyon. The vehicle experienced a failure of an airbag sensor that is part of the Supplemental Restraint System (SRS). The sensor is required for proper airbag deployment and system readiness. Failure of this component compromises the operation of the airbag system and presents a potential safety risk to vehicle occupants. The failure occurred on a vehicle approximately four years in service and was diagnosed as an airbag sensor defect. The sensor assembly includes an integral gasket, and the failure of that gasket resulted in sensor malfunction and airbag system fault indications. General Motors and the administrator of the GMC Platinum Protection Plan were notified of the defect. Coverage for the repair was refused on the basis that a component of the sensor assembly was allegedly excluded, despite the fact that the gasket is integral to the sensor and the failure affects a federally regulated safety system. As a result of this refusal, a safety-related defect involving an airbag system was not repaired. The matter was treated as a contractual coverage issue rather than addressed as a potential defect impacting occupant protection. This submission is intended to notify NHTSA of a failure involving an SRS component that may affect other similarly manufactured vehicles. An airbag sensor failure raises concerns regarding component durability, system reliability, and compliance with applicable Federal Motor Vehicle Safety Standards (FMVSS). This complaint is submitted for logging, review, and any action the Office of Defects Investigation deems appropriate.

Source: NHTSA complaint ODI #11713514 · view all complaints for this vehicle at nhtsa.gov

Vehicle doors are uneven. Crooked. Headlights/taillights get foggy to the point where you cannot see the lights. Doors wont shut properly. Powertrain issues. Vibration after certain speeds. Transmission delays gear switching. Transmission kicking and banging. Exhaust has a hole in it. I can provide more videos details via the email if possible.

Source: NHTSA complaint ODI #11507604 · view all complaints for this vehicle at nhtsa.gov

I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue and state that my heater core needed to be replaced. However, since my vehicle was under 36,000 miles, it needed to go to the dealer. The dealer that has been working on the vehicle is Hendrick Hoover Chevrolet. I have taken the vehicle to the dealer twice already and they have not been able to diagnose it the same as CarMax nor recreate the smell. Both times I have picked up the vehicle, I smelled the same thing within 1 day of having the vehicle back. Today (1/22/26) I took the vehicle back to CarMax to have them take it to the dealer for the THIRD because I have not only smelled the same smell, I have 2 new issues that need to be addressed. They are not the reason for this complaint, however. But for documentation purposes, it involves servicing the safety restraint system and error codes P0018 and P0021. I do not have any records of the first time I took the vehicle to CarMax/Dealer in November of 2025, but I have attached the records from the latest visit where I dropped the vehicle off on 12/10/25 and picked it up on 1/14/26.

Source: NHTSA complaint ODI #11712664 · view all complaints for this vehicle at nhtsa.gov