Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
20
Most reports here involve transmission slipping. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the exhaust break turned off and the truck decreased power and the Check Engine Light illuminated. The Diagnostic that was produced by OnStar revealed 3 different codes. ( P0700 TCM, P0747 Pressure Control Solenoid A is stuck in the "ON" position, C116b faulty brake pad wear sensor.) I called GMC of Palmer and GMC OnStar advisor, both informed me that the truck needed to be towed. My safety concerns is this.... I had minimum cell phone signal and not a gas station or service station within MILES. I was on the side of the Alaska Highway 1 which is a major thoroughfare for traffic going to and from [XXX]. Thankfully there were a few kind folks that pulled over to offer assistance. My truck is a 2023 GMC Sierra 2500hd with only 26,262 Miles on it. I purchased this vehicle XXX. (It Still has the Temporary Tags on it.) If had been in a different part of Alaska when this transmission failed to function properly then we could be talking about a life or death situation. Especially, if my child was with me. I was hauling my camper that weighed ATMOST, 7,000 pounds. This is less than 40% of the trucks ability. I feel that this could put someone into a dire situation had they not had the experience with emergency situations like I have had. (Prior Military Service). I have also filed a complaint with GMC Motors. Case# XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11748895 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
Read full complaint
The contact owns a 2023 GMC Sierra 2500. The contact stated that on several occasions, after the vehicle had been parked for approximately two days, the vehicle failed to start. The vehicle was jump-started and taken to a dealer three times, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 33,000.
Source: NHTSA complaint ODI #11723343 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11661494 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve other issues.
Read full complaint
Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E
Source: NHTSA complaint ODI #11763669 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve fluid leaks.
Read full complaint
The contact owns a 2023 GMC Sierra 2500. The contact stated that his son informed him that there was a puddle of water in the rear seat. The vehicle was taken to the dealer, where it was diagnosed that the upper track for the rear sliding window was fractured on both sides, causing water to leak inside the vehicle. The dealer determined that the rear window needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 21,000.
Source: NHTSA complaint ODI #11652530 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
I sent a certified 3 page letter along with 4 pages of supporting documentation on April 25th, it was received and signed for on 4/30 at 10:16 am. I have still not received a response. I called to follow up and the reference number is #1516488, they told me to file the case online. I have copy of the letter I can resend via email or upload here.
Source: NHTSA complaint ODI #11590111 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 32 complaints on file, fewer than the 2022 (43) and fewer than the 2024 (103). Of the 17 model years of the GMC Sierra 2500 we cover, the 2024 has the most (103). Older model years have had longer to collect complaints.