The transfer case leaked out all the fluid while driving over a period of time and damaged internal parts before the first oil change. This has happened 2 times now, and is currently leaking again with less than 10k miles.

Source: NHTSA complaint ODI #11721851 · view all complaints for this vehicle at nhtsa.gov

My 2025 GMC Sierra 2500 experienced repeated electrical failures that caused complete battery drainage and multiple overnight no‑start conditions within the first year of ownership. These failures occurred in extreme desert heat, where temperatures in [XXX] reach 120°F. A vehicle that repeatedly fails to start in these conditions creates a serious safety hazard, including risk of heat‑related medical emergencies if stranded. The defect persisted despite multiple repair attempts and two battery replacements. The dealership ultimately told me I would “need to replace batteries as needed,” instead of diagnosing the underlying electrical issue. Detailed Description of the Problem Multiple overnight no‑start incidents Several jump‑start events required XXX – 15,265 miles: Battery replaced due to electrical drainage XXX: Battery replaced again for the same defect Electrical system continued to fail after repairs Dealer advised ongoing battery replacement rather than addressing root cause The truck was unreliable and unsafe in extreme heat. A no‑start condition in 120°F temperatures can leave occupants stranded without air conditioning, posing a life‑threatening risk. Frequency of the Problem The electrical failure occurred multiple times over several months, including late 2025, early 2026, and again in mid‑2026. The defect was consistent and repeatable. Consequences Risk of being stranded in extreme heat Loss of air conditioning during no‑start events Potential for heat exhaustion or heat stroke Vehicle unreliable for daily use Safety hazard for driver and passengers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11759584 · view all complaints for this vehicle at nhtsa.gov

My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches the higher-trailer-battery-voltage/backfeed condition described in N232414840. Please open a TAC case and determine whether my 2025 has the revised Trailer Brake Power Module or whether GM engineering authorizes module replacement.

Source: NHTSA complaint ODI #11753160 · view all complaints for this vehicle at nhtsa.gov

Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.

Source: NHTSA complaint ODI #11735271 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 GMC Sierra 2500. The contact stated that the front driver’s side door handle failed to operate as needed, and the contact was unable to exit the vehicle through the driver’s side door. The vehicle was taken back to the dealer, and a new handle was ordered. The part was replaced under warranty. Soon after the repair, the liftgate failed to open or close as needed and became inoperable. The vehicle was taken back to the dealer for the liftgate to be serviced under warranty. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 300.

Source: NHTSA complaint ODI #11731146 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 GMC Sierra 2500. The contact researched online and became aware that there was a recent recall under NHTSA Campaign Number: 25V815000 (Equipment) for the Owner's Manual. The contact stated that the vehicle was sold without the Owner's Manual. The contact stated that the manufacturer was called and was advised that the recall was only related to the 2026 Chevrolet Silverado models and the vehicle was not the same year, make or model. The contact was attempting to retain a physical copy of the Owner’s Manual and thought that it was a safety issue since there was a safety recall. The contact had not experienced a failure.

Source: NHTSA complaint ODI #11703311 · view all complaints for this vehicle at nhtsa.gov