Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
148
Most reports here involve sudden stalling. Of these, 3 mention a crash, 2 mention an injury.
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I bought this car and the mileage said 120K, but the title says when it was tagged 157K. the car has been tampered with and the some of the lights for the car on the dash are missing, such as the check engine light. Also, it misses so bad that it will die at times
Source: NHTSA complaint ODI #11732619 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
33
Most reports here involve software faults. Of these, 2 mention an injury.
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The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 09V489000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 114,000.
Source: NHTSA complaint ODI #11706578 · view all complaints for this vehicle at nhtsa.gov
Brakes
7
Most reports here involve software faults. Of these, 1 mention a crash.
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THE AUTOMATIC BRAKE ASSIST LOCKS UP THE RIGHT FRONT WHEEL. THE WHEEL STILL TURNS BUT THE BRAKE OVERHEATS AND STARTS SMOKING AFTER JUST A FEW MINUTES OF DRIVING. IT WAS BEING DRIVEN ON A CITY STREET AT ABOUT 30 TO 40 MPH. NORMAL BRAKING AT STOPLIGHTS AND SUDDENLY FELT LIKE A TIRE HAD GONE FLAT. WHEN I CHECKED, THE RIGHT FRONT WHEEL WAS SMOKING. WE HAD THE CALIPERS AND PADS REPLACED, BUT THAT DID NOT FIX THE PROBLEM
Source: NHTSA complaint ODI #11387545 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
16
Most reports here involve loss of steering.
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THE VEHICLE WILL SHUTTER VERY HARD WHEN ACCELERATING OUT OF EITHER RIGHT OR LEFT TURNS OR WHEN YOU HOLD THE STEERING WHEEL IN A COMPLETE U-TURN TYPE ACTION. THE SHUDDER IS FELT THROUGHOUT THE VEHICLE AND CAN BE VERY ALARMING. IT FEELS LIKE YOU HAVE LOST CONTROL OF THE VEHICLE AND THE BRAKES ARE LOCKED UP. IT NEEDS TO BE ADDRESSED WITH SOME NOTICE TO ALL TERRAIN OWNERS. I HAVE NOW SPENT SERIOUS TIME AND $1K ATTEMPTING TO ADDRESS THE PROBLEM.
Source: NHTSA complaint ODI #11342788 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
22
Most reports here involve airbags not deploying. Of these, 5 mention a crash, 7 mention an injury.
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I ONLY HAD MY CAR FOR JUST ABOUT ONE YEAR. THE CHECK ENGINE LIGHT ENDED UP COMING ON AND I FOUND THAT THE CATALYTIC CONVERTER WAS THE CULPRIT. NO MATTER WHAT I DO THIS SENSOR COMES ON. NOW HERE RECENTLY, THE LIGHT TO CHECK THE AIRBAG SYSTEM HAS COME ON. I HAVE ONCE BEFORE CHECKED TO SEE IF THERE WERE ANY RECALLS ON THIS VEHICLE, BUT THERE SUPPOSEDLY WERE NONE, YET I SEE SO MANY COMPLAINTS ABOUT THE SAME ISSUES THAT I AM HAVING ON TOP OF THE DEFROST SYSTEM BEING NO GOOD. THIS CAR HAS COST ME MORE THAN IT IS WORTH AND SELLING IT WOULD JUST LEAVE ME WITH NOTHING BECAUSE I STILL OWE ON IT. I NEED FIXES AND ANSWERS BEFORE THIS THING ENDS UP IN FLAMES WHICH IS WHAT I FEAR EACH DAY I DRIVE IT. THIS BEGAN IN AUGUST OF LAST YEAR AND NOW I AM GETTING SCARED FOR MY LIFE.
Source: NHTSA complaint ODI #11306362 · view all complaints for this vehicle at nhtsa.gov
Structure & body
34
Most reports here involve premature wear. Of these, 1 mention a crash, 1 mention an injury.
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THE LINK BALL SOCKET BROKE IN THE WIPER TRANSMISSION ASSEMBLY CAUSING THE WIPERS TO STOP WORKING WHILE DRIVING IN A HARD RAIN ON THE INTERSTATE. GM HAS A SPECIAL COVERAGE SERVICE ON THIS KNOWN PROBLEM BUT IT HAS A LIMITED DATE AND MILEAGE ON THE COVERAGE. SPECIAL COVERAGE ADJUSTMENT N192266180 WIPER TRANSMISSION ARM LINKAGE FAILURE. THE LETTER NOTIFYING CUSTOMERS OF THIS PROBLEM WERE NOT SENT OUT UNTIL AFTER JANUARY 6, 2020. THAT ALLOWS LESS THAN A FEW MONTHS FOR THE PROBLEM TO BE INSPECTED AND FIXED. I DID NOT RECEIVE A LETTER AS OF JULY 20, 2020. THE REPAIR IS ABOUT $300.
Source: NHTSA complaint ODI #11340877 · view all complaints for this vehicle at nhtsa.gov
Other systems
30
Most reports here involve software faults.
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I am reporting an auto dealership and its finance company for contract fraud, electronic profile manipulation, and using illegal repossession threats to cover it up. During my vehicle purchase, the dealership used deceptive bait-and-switch tactics. They altered my final contract numbers without my consent, hid account ledgers, and changed how my down payment was applied. Crucially, they entered falsified financial metrics and manipulated personal tracking data within the electronic underwriting systems and lending networks to force a loan approval that never should have happened. The business records prove the companies have known about this active fraud dispute since March 31st, when I placed a formal cease-and-desist call to management. Instead of stopping collection activities to investigate the fraud, they ignored my notices, hid my payment histories, and completely refused to cooperate. Now, even though these companies are actively being sued in state court for these exact consumer protection violations, they are weaponizing aggressive repossession threats to try and bypass judicial oversight. The dealership sent a physical letter threatening immediate repossession while openly admitting my dispute flags had been active since March 31st. Shortly after, on the exact same day their legal counsel received the court lawsuit papers, the finance company mailed an aggressive notice threatening a live repossession of my vehicle by a strict deadline of July 2nd. They are deliberately using extrajudicial intimidation to seize the physical vehicle and cover their tracks before a state court judge can audit their electronic fraud. I request that NHTSA investigate this dealership and finance company for predatory marketplace practices and falsifying transaction information in electronic auto systems.
Source: NHTSA complaint ODI #11743328 · view all complaints for this vehicle at nhtsa.gov