Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
- Remedy
- Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve transmission slipping. Of these, 1 mention a crash.
Read full complaint
Vehicle Information:Year/Make/Model: 2021 GMC TerrainEngine Type: 1.5L Turbocharged EngineCurrent Mileage: 155,000 miles [1]Description of Safety Defect:I am writing to report a severe, sudden engine and turbocharger failure on my 2021 GMC Terrain that presents an extreme, life-threatening safety hazard. While operating the vehicle in active traffic, the engine began flashing a severe dashboard warning reading "Stop Now Danger" (accompanied by low oil pressure alerts) before suffering an immediate, catastrophic loss of all motive power. 2-This unexpected stalling leaves the driver completely stranded on active roadways without warning, drastically expanding the risk of a high-speed rear-end collision. A mechanic has inspected the vehicle and confirmed that both the engine assembly and the turbocharger require full replacement, with a repair estimate totaling 12,000. General Motors is currently facing legal actions regarding defective, camshaft-driven mechanical vacuum pumps and PCV configurations on these 2018–2022 1.5L engines defects known to fracture, send metal fragments violently into the engine top, and trigger immediate engine failure and turbocharger destruction. Despite these severe risks, GMC has refused to provide any goodwill assistance or repairs because the vehicle is outside warranty. I request that NHTSA immediately investigate the engine-destroying defects inherent to the 2018–2022 GMC Terrain line to protect consumers from catastrophic highway power failure.
Source: NHTSA complaint ODI #11763647 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
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The car has revved high rpm's since purchase, with multiple attempts to get it resolved . Since then, the steering wheel has jerked out of my hand's multiple times, unexpecting, causing the car to jerk while being stopped. The car has also not budged in the middle of traffic while being in drive and the pedal down to the floor until at least a 10 second delay and when doing so the screen that includes the radio, etc panel has completely blacked out and started twitching
Source: NHTSA complaint ODI #11574021 · view all complaints for this vehicle at nhtsa.gov
Brakes
8
Most reports here involve loss of braking. Of these, 2 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #11749838 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #11548782 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11568581 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve fluid leaks.
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Constantly have water leaking into spare tire compartment, back seat floors and passenger floor. Mold/mildew smell coming through vents. Have had drains lines cleaned out, and still recurring having this issue. Unknown where leak is coming from. This is a serious health risk.
Source: NHTSA complaint ODI #11678054 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Read full complaint
The contact owns a 2021 GMC Terrain. The contact received notification of NHTSA Campaign Number: 23V339000 (Child Seat); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the vehicle would not be inspected or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11696797 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 35 complaints on file, fewer than the 2020 (195) and fewer than the 2022 (59). Of the 17 model years of the GMC Terrain we cover, the 2011 has the most (386). Older model years have had longer to collect complaints.