Factory powertrain programming actively locks out 9th gear (overdrive) during freeway driving at speeds exceeding 60–65 mph. The vehicle refuses to upshift from 8th to 9th gear, forcing sustained high-RPM operation during standard highway cruising.

Source: NHTSA complaint ODI #11761243 · view all complaints for this vehicle at nhtsa.gov

My wife and I took our new vehicle on a 7k mile road trip this summer. Two times while on the freeway around 70 MPH, the sensors went wild. The cars auto break came on and red lights and collision warnings went off in the seat and the HUD. The vehicle slowed down to about 35 immediately! Then everything turned off and we sped back went down the road like nothing happened. Luckily there was no behind us or in front of us for a good distance. The thing is during both of the there was a car in the lane next to us at our 1 or 2 o'clock position. Perhaps the sensors. Mistakingly thought we were about to hit that car. Can these seniors be adjusted?

Source: NHTSA complaint ODI #11681027 · view all complaints for this vehicle at nhtsa.gov

While driving, the dash warning "service power steering" light up and my steering wheel locked making me unable to steer or manuever the car to safety. I was stuck in the middle of the road. I turned it off and on and was able to make it to a parking lot where the same safety messages illuminated four more times. I tried reversing and the same steering lock occurred again making me unable to drive the vehicle.

Source: NHTSA complaint ODI #11620497 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2024 GMC Terrain. The contact stated that while her daughter was driving 5 MPH on an intersection, another vehicle driving 40 MPH crashed into the driver's side of the vehicle, by the driver's side door. The driver's side curtain air bag deployed. The contact stated that the three holes on the air bag propelled burning air, which melted and burned through the three layers of clothing of the driver. The driver sustained second-degree burns and blisters on the hip. The contact picked up and transported the driver to Urgent Care, where medical assistance was provided. A police report was filed. The vehicle was deemed a total loss by the police officer. The vehicle was towed to a tow lot, pending assessment from the insurance company. The dealer and the manufacturer were not yet contacted. The failure mileage was approximately 55,000.

Source: NHTSA complaint ODI #11731421 · view all complaints for this vehicle at nhtsa.gov

The rear access closes on its own after sitting open for a period of time. I was sitting at grocery pick up with the access open. This caused it to close on worker at grocery pick up. It stayed closed and I had to hit the button to open it back it did not auto go back up when it couldn’t close.

Source: NHTSA complaint ODI #11752310 · view all complaints for this vehicle at nhtsa.gov