Avis Rental. Vehicle simply shut down while driving and would not re-start. Vehicle could NOT be put into neutral to move from roadway. Emergency services vehicles had to remain on site awaiting tow vehicle. Very dangerous situation.

Source: NHTSA complaint ODI #11763641 · view all complaints for this vehicle at nhtsa.gov

The Screen calls my own phone number and hangs up over and over if I just ended a call. I am not able to use any part of the screen afterwards such as my map. It stays like that until I disconnect the Bluetooth and wifi from my phone while trying to drive. Safety issue!

Source: NHTSA complaint ODI #11748887 · view all complaints for this vehicle at nhtsa.gov

When starting to accelerate from a red light. The car in front of us was accelerating faster. Yet our car initiated an emergency braking action at around 15 MPH. It was very jarring and I still have a headache more yhan 1 hour after the incident.

Source: NHTSA complaint ODI #11760736 · view all complaints for this vehicle at nhtsa.gov

This vehicle was bought new and is a NEW 2026 GMC TERRAIN DENALI with less than 5,000 miles at this time. It is a continuous event and not a specific failure date, but began soon after purchasing. The specific parts are UNKNOWN. It could be tires, wheels, steering parts (CV JOINTS, CONTROL ARMS ETC) or possibly transmission. I took it initially to the purchasing dealership and they took it for a ride and just dismissed the problem without investigating. Several days later I called and talked to the person who sold me the SUV and was told either him or service manager or both would call me, but neither did so. They were to set up a return date. After this insulting experience I decided to take it to a Cadillac dealer that I have had great experience with in the past. They took it for a ride and did experience the problem and investigated what they thought could be causing the SUV to wobble, shimmy, or shaking sensation. This Cadillac dealer said there investigation showed nothing wrong and returned the vehicle to me and said nothing could be done unless GM gave them permission. Next I wrote to the service manager expressing my disappointment in nothing being done and my disappointment in General Motors. There is a Service Bulletin (Document ID: PIT6466). This makes four efforts on my part to get satisfaction with this 2026 GMC TERRAIN DENALI and how it is not fun to drive and there is anxiety on the safety of the vehicle when being driven. *Now for the problem I am experiencing with this 2026 GMC TERRAIN DENALI. There is the sensation of a “wobble, shimmy, or shaking” under low to moderate acceleration when going straight or turning. It could be tires, wheels, steering parts or power train. It is difficult to tell. Sometimes the sensation is as if the wheels will fall off. This is an awful feeling and gives you the feeling the SUV is not safe and it is not fun to drive at all.* Why do I have to drive a brand new expensive SUV and feel unsafe and not enjoy do so?

Source: NHTSA complaint ODI #11748269 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2026 GMC Terrain. The contact stated that while driving 10 MPH and pulling into a parking lot, the vehicle was shifted into drive(D) and the driver’s door lock unexpectedly unlocked. The contact stated that on another occasion, a passenger in the front passenger’s seat noticed the same failure with the passenger’s side door lock. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact expressed concern that the failure was hazardous and posed a safety risk because the doors could open while the vehicle was moving. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

Source: NHTSA complaint ODI #11764146 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2026 GMC Terrain. The contact stated that after a software update was performed, while driving at an undisclosed speed, the message "Departure Lane Limited due to the Trailer" was displayed. The failure affected the blind spot warning system. The warning light failed to display while approaching a vehicle on the blindside and erroneously operated while there were no vehicles on the side of the vehicle. Additionally, the "Rear Cross Traffic Warning" light was affected by the failure. The vehicle experienced hard braking while there was no other vehicle nearby. The dealer was contacted and diagnosed the vehicle with sensor failure caused by an impact to the sensor. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 11,350.

Source: NHTSA complaint ODI #11755239 · view all complaints for this vehicle at nhtsa.gov