Heard a ticking sound whenever I was driving down the street then all of the sudden it got louder & SUV suddenly put itself into neutral. I was barely able to pull onto side of road to try and switch gears when hazard lights went on by themselves. Car wouldn’t turn on or start and whenever I tried again the check engine light appeared. Got the SUV towed to local, nearest GMC dealership who just called and said it was the engine failure and needed to be replaced.

Source: NHTSA complaint ODI #11764936 · view all complaints for this vehicle at nhtsa.gov

I have a 2023 GMC Yukon SLT. The OnStar/telematics system stopped working. The blue OnStar button does not function, and the vehicle no longer communicates with the myGMC app, resulting in the loss of OnStar and connected services. A GMC dealership diagnosed a failed OnStar/telematics module and advised that replacement will cost approximately $1,200. This creates a safety concern because OnStar provides emergency services, including Automatic Crash Response and the ability to request emergency assistance from inside the vehicle. A module failure could leave an occupant without access to these services when they are needed most. I am also concerned that OnStar and telematics failures appear to be reported by owners of multiple GM vehicles, suggesting this may not be an isolated failure. I am requesting that this issue and similar complaints be investigated to determine whether there is a broader defect requiring a recall, warranty extension, service campaign, or other corrective action.

Source: NHTSA complaint ODI #11764611 · view all complaints for this vehicle at nhtsa.gov

On June 25, 2026 my 2023 GMC Yukon Denali with 53,456 miles was brought to an authorized GMC dealership after displaying a Service 4WD warning light and exhibiting a groaning noise when shifting into Drive and Reverse. The vehicle was diagnosed with the following brake system fault codes: P25A2, C0511, C0517, C1595 and C1596. These codes indicate brake control module failure and wheel speed sensor faults which are safety critical components. The dealership confirmed these findings but stated the repairs are not covered under the GMC powertrain warranty. Given that these are safety critical brake system failures on a nearly new vehicle with only 53,456 miles, we contacted GMC Customer Care on July 1, 2026 to request coverage under goodwill warranty as we believe these failures constitute a manufacturing defect. A case was opened however after 7 days no case advisor has been assigned and no decision has been made despite two promised timelines not being met. The brake system failures on a nearly new vehicle represent a serious safety concern as these systems directly affect the vehicle's ability to stop safely. The vehicle has been at the dealership since June 25, 2026 and remains unrepaired.

Source: NHTSA complaint ODI #11749116 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Chevrolet Yukon. The contact stated upon taking the vehicle to the service center for the tire's replacement service, the mechanic informed the contact that the PSI label included an inaccurate PSI recommendation for the 22-inch original tires. The contact stated that the recommended PSI listed on the tire label was for the 20-inch optional tires that were not installed on the vehicle during purchase. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 50.

Source: NHTSA complaint ODI #11730406 · view all complaints for this vehicle at nhtsa.gov

seatbelt has come undone on its own multiple times on the drivers seat. nothing was touching or near the red release button when this has occurred. it is not immediately happening but happens while driving. i think its happened five times in the past 1-2 months. i cannot figure out a rhyme or reason. i have never experienced this happen on any vehicle previously.

Source: NHTSA complaint ODI #11715909 · view all complaints for this vehicle at nhtsa.gov

I was driving over the Cooper River Bridge and a loud explosion occured, almost like a loud gun shot. The entire first window of my sunroof exploded. Nothing hit it, no cars were around and it was around 9pm at night

Source: NHTSA complaint ODI #11760967 · view all complaints for this vehicle at nhtsa.gov

My 2023 GMC Yukon has had a strong mildew/musty odor coming from the HVAC system since the vehicle was new. The odor is most noticeable every time the vehicle is started after it has been sitting for several hours or overnight. After the system runs for a short time, the odor dissipates. This concern has been reported to my GMC dealer on multiple occasions. Previous repair attempts have not permanently corrected the problem, and the odor continues to worsen. The smell is now strong enough that it is embarrassing to have passengers in the vehicle. I have followed the recommended preventive measures, including replacing the cabin air filter, turning the A/C compressor off several minutes before shutting the vehicle off, and attempting to clean the HVAC system with commercially available products. None of these measures have resolved the issue. Based on discussions with other GMC Yukon owners, this appears to be a common and recurring problem affecting numerous vehicles of similar model years. Many owners report the same symptoms and repeated unsuccessful repair attempts. This suggests the issue may be related to the design or operation of the HVAC system, particularly moisture remaining on the evaporator core, rather than normal maintenance. I am requesting that GMC investigate this recurring defect and provide a permanent repair rather than temporary odor treatments. Owners should not have to repeatedly clean or service the HVAC system to address a condition that has existed since the vehicle was new.

Source: NHTSA complaint ODI #11751947 · view all complaints for this vehicle at nhtsa.gov