Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
35
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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The vehicle has an unpredictable and random tendency to hesitate when the gas is pressed. This has been happening at some level since the vehicle was new. The dealership service department was never able to get the vehicle to do what I was concerned about, so they never helped resolve the issue. Now that it is out of warranty, the issue is getting worse. It is to the point that I believe it is unsafe for anyone but me to drive it. I have to make sure that when I turn onto a new road, that there is absolutely noone coming because I cannot depend on my vehicle to accelerate quickly enough, even at a normal rate. It may lag and take its time speeding up, or it may accelerate normally with no issues. I stopped going to the dealership for oil changes and checking the issue because they no longer give loaner vehicles and they take a minimum of three hours for an oil change. So I recently took it to my trusted mechanic. He replaced the knock sensors, which helped slightly. He could still detect issues, but was concerned it would require a whole new engine built to bypass the DFM system and repair the cams and lifters. So I nw have to drive a vehicle that needs $20,000 worth of repair, has the potential to be dangerous or leave me broken down on the side of the road. It has 106,000 miles and I still owe $12,000 on it. From my research, I understand that this is a known issue and that there are several lawsuits regarding the issue. That does not help the average person who doesn’t care about a lawsuit, but is justifying st trying to live their average life with a dependable vehicle. Please help!
Source: NHTSA complaint ODI #11752402 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
Source: NHTSA complaint ODI #11498483 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking.
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VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Source: NHTSA complaint ODI #11377586 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve premature wear. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11733725 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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Passenger door handle caused laceration in my sons hand. Peeling interior paint or chrome created a cut on hand. Causing it to bleed and get first aid. Noticed all door handles were in same condition. Very un safe and can repeat incidents like this to other in household.
Source: NHTSA complaint ODI #11763856 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11476184 · view all complaints for this vehicle at nhtsa.gov