The contact owns a 2020 Grand Design Momentum RV. The contact stated that while the RV was parked, the contact heard an abnormally loud popping sound coming from behind the sleeping cabinets at the camping ground. The contact performed an inspection and noticed that the 110-volt electrical wires in the RV had shifted during travel and were touching the subframe of the RV. The contact noticed smoke coming from underneath the RV, and the refrigerator circuit braker then tripped. No warning lights were illuminated. The RV was taken to the dealer, where it was diagnosed with a failed electrical wiring system and junction box. The contact was informed that the wiring system and the junction box needed to be replaced, and the wires needed to be re-routed. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,000.

Source: NHTSA complaint ODI #11702463 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Grand Design Momentum RV. The contact stated that while in the process of lubricating the wet bolts of the RV, the contact noticed that the rear-most bolts were missing, and the springs were rubbing against the frame. The mobile technician performed a temporary repair at the residence. The RV was then towed to the dealer, where it was diagnosed. The dealer determined that the spring brackets needed to be straightened and reinforced and needed to be welded inside the brackets. The wet bolts and axle U-bolts and attachments needed to be replaced, the passenger's side and driver's side rear-most tires needed to be replaced. The dealer filed a warranty claim with the manufacturer; however, the claim was denied because the suspension was not covered under the frame warranty coverage. The contact related the failure to NHTSA Action Number: PE24029 (Structure). The failure mileage was approximately 10,000.

Source: NHTSA complaint ODI #11696640 · view all complaints for this vehicle at nhtsa.gov

I'm submitting this report on our RV because we are discovering we very likely have an issue with the frame which is causing over flexing when it is being towed. This has caused damage inside the RV where the trim and cabinetry are damaging the walls due to more movement than should be occurring. We have notified the manufacturer, Grand Design, for guidance as we've read this could be caused by broken welds in the frame. They requested we send them photos which we have but are still waiting for information back from them. At this point we are concerned that the RV may not be safe to use until we can discuss in more detail the issues we are having and how they can't be fixed if possible. We are aware this is a known issue with this particular model RV. We were told about a TSB that suggested we check to see if the bolts were loose in the front of the unit where the wall and frame meet. We did this and they were loose so we had them replaced with the suggested larger size bolts listed in the TSB. After this was done we monitored the walls to see if we were still getting movement on the walls based on marks we made after the bolt were replaced and unfortunately we still did. Our understanding is the whole front panel of the RV has to be removed so the welds can be inspected and determined if any are broken or compromised and then determine if they can be repaired. Before doing this we want Grand Design to send us information on what to look for. Unfortunately our RV is over the 5 year extended frame warranty they provided so we don't think they will cover the costs although I think there should be compensation if it is determined the frame they used in manufacturing this RV was not strong enough to handle the weight.

Source: NHTSA complaint ODI #11745588 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Grand Design Recreational Momentum. The contact stated that the floor was started buckling and there were bubbles on the flooring of the trailer. The contact stated that one of the bubble was near the front bedroom towards the bathroom, and the other bubble was towards the hallway. The contact took the vehicle to the local dealer however, the mechanic was unable to identify the cause of the failure however, the mechanic was willing to fix the esthetics by sanding the floors and replacing the linoleum. The trailer was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,000.

Source: NHTSA complaint ODI #11420475 · view all complaints for this vehicle at nhtsa.gov