Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve sudden stalling.
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on Saturday 8/20/22 i was driving to work when i got in the parking lot i lost throttle control it went to limp mode. shut bike off started it back up worked fine. after work i was riding home got bout 2 mile my engine light came on and i lost power to my throttle. it would not rev up. shut bike off for few seconds it ran fine the rest of the way home. this is very dangerous if someone would of been behind me i could of been hit..ive see a lot of forums with thesame issues. this was the first time it happened to me. ive only had the bike since 6/17/22. called talked to a harley store they said it could be my tps (throttle positioning sensor). this issue need to have a recall this could cause a major accident. bike has 63,000 miles.
Source: NHTSA complaint ODI #11481105 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve sudden stalling.
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ON 06/24/2014 AT 16,948 MILES WHILE ACCELERATING FROM A RED LIGHT STOP ON MY 2010 FLHTCU, I GOT TO 30 MPH AND THE THROTTLE CUT OUT, THE CHECK ENGINE LIGHT CAME ON, AND THE ENGINE WENT INTO LIMP MODE. I LIMPED THE BIKE 4 MILES HOME AND SHUT IT DOWN. THE ENGINE LIGHT RESET ON THE SECOND RESTART AND THROTTLE RESUMED. I TOOK IT TO THE DEALER WHO SAID IT WAS A FAULTY TWIST GRIP SENSOR. THEY REPLACED THE SENSOR AND THEY SAID IT WAS ALL SET. ON 08/15/2014 AT 18,600 MILES WHILE MERGING ONTO ROUTE 6 EAST IN BREWSTER, MA THE ENGINE LIGHT CAME ON AGAIN, THE THROTTLE CUT OUT AND THE ENGINE WENT INTO LIMP MODE. TRAFFIC HAD TO BRAKE SUDDENLY TO AVOID HITTING ME AS I PULLED OFF INTO A TWO FOOT WIDE SHOULDER. I HAD TO RIDE IN THIS NARROW SHOULDER AREA FOR FIVE MILES TO THE NEXT EXIT AT 10 MPH WITH A PASSENGER WHILE TRAFFIC RUSHED BY AT 65 MPH JUST INCHES AWAY. I GOT OFF THE NEXT EXIT AND SHUT THE BIKE DOWN. THE ENGINE LIGHT AND THROTTLE RESET ON THE NEXT RESTART. I RETURNED TO THE DEALER AND THEY SAID IT WAS AN OPEN CIRCUIT CODE AND AS DIRECTED BY A FACTORY TECH TIP REPLACED A PIN IN THE THROTTLE POSITION SENSOR HARNESS AND PACKED IT WITH DIELECTRIC GREASE. THEY CLEARED THE CODE AND SAID IT WAS ALL SET. I'M CURRENTLY RIDING THE BIKE AGAIN. THIS IS A SERIOUS PROBLEM THAT WILL EVENTUALLY LEAD TO SERIOUS INJURY OR DEATH AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER EITHER BY RECALL OR PRODUCT PROGRAM. THIS SEEMS TO BE AN ISSUE AS SEEN HERE ON THE NHTSA SITE AND OTHER FORUMS. PLEASE HAVE THIS ADDRESSED BY HARLEY DAVIDSON. *TR
Source: NHTSA complaint ODI #10628276 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve loss of braking. Of these, 1 mention a crash, 1 mention an injury.
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I PURCHASED A 2010 HARLEY DAVIDSON ULTRA CLASSIC LAST JUNE. I WAS RIDING HOME LAST WEEK AND WENT TO USE THE REAR BREAK PEDAL AND THE BRAKE WAS ROCK HARD. I SCHEDULED A SERVICE TO DIAGNOIS THE ISSUE AND FOUND THAT THE ABS MODULE CAN CAUSE THE ISSUE. I WAS NOTIFIED TODAY THAT THE ABS MODULE NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE RECALL FOR THE FLUID CHANGE. THIS ISSUE SEEMS TO BE ONGOING WITH NUMEROUS HARLEYS FROM THE YEAR 2009-2014. THIS ISSUE OF A HARD PETAL WHILE RIDING HOME COULD HAVE RESULTED IN MY DEATH AS THEY DID FUNCTION CORRECT ON THE WAY TO HARLEY DEALER AND FAILED ON MY RIDE HOME. THIS PART SHOULD BE COVERED BY HARLEY AS THIS COULD RESULT IN DEATH.
Source: NHTSA complaint ODI #11519295 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve loss of steering.
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THE FRONT WHEEL BEARINGS FAILED @ 23K MILES. HD'S MAINTENANCE SCHEDUULE DOES NOT LIST BEARINGS UNTIL 40K MILES. A HD MECHANIC TOLD ME THAT THE NEW SEALED BEARINGS HAVE BEEN ARRIVING WITH VERY LITTLE GREASE. HE RECOMMENDED GENTLY PRYING THE SEAL OFF, ADDING GREASE, RE-SEATING THE SEAL, THEN INSTALLING THE BEARINGS. *TR
Source: NHTSA complaint ODI #10472017 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve premature wear.
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RIDING IN NEBRASKA ON I-80 WESTBOUND, VEHICLE WENT INTO AN ALMOST UNCORRECTABLE FRONT WHEEL WOBBLE, AFTER GAINING CONTROL OF THE MOTORCYCLE I WAS ABLE TO GET ONTO ROAD SHOULDER AND FOUND THE RIGHT FRONT WHEEL BEARING HAD "DISINTEGRATED", NO BALL BEARINGS WERE VISIBLE AND THE SEAL WAS MISSING. THIS INCIDENT WAS VERY UNNERVING. THE H-D DEALER IN GRAND ISLAND, NE WAS ABLE TO FIX THE BEARING IN QUESTION WITHIN SIX HOURS I WAS BACK ON THE ROAD. THE CRUX OF MY COMPLAINT IS THAT I WAS INFORMED BY THE MECHANIC THAT MOST OF THE 2009, 2010 AND 2011 MODEL TOURING BIKES HAD SAME OR SIMILAR ISSUES WITH THE BEARINGS FAILING PREMATURELY. ONE WOULD THINK THE MANUFACTURER AND OR THE NHTSA WOULD BE ALERTING THE OWNERS OF SAID MODELS TO THE POSSIBILITY OF FATAL CRASHES ASSOCIATED WITH THIS FAULTY PRODUCT SO THEY MAY RECTIFY THEIR KNOWN DEFICIENCIES. I BELIEVE THE ROOT CAUSE TO BE OF APATHY ON THE PART OF THE NHTSA AND GREED ON THE PART OF THE MANUFACTURER. I RECOMMEND AS A CORRECTIVE ACTION THAT A CONCERTED EFFORT ON THE PART OF THE NHTSA TO LOOK INTO THIS ISSUE BEFORE A DEATH OR SERIOUS INJURY OCCURS DUE TO THIS KNOWN DEFICIENCY. I ALSO SENT A SIMILAR POSTED LETTER TO THE H-D HOME OFFICE SINCE THEY HAVE NO CONTACT INFORMATION VIA E-MAIL. THANK YOU FOR YOUR TIME AND EFFORT. *JB
Source: NHTSA complaint ODI #10541902 · view all complaints for this vehicle at nhtsa.gov