In May 2025, I received an error message upon vehicle start up which states “Software update is not available. Please see your dealer.” This error has continued to appear each time the vehicle is started. When I took it to my dealer in May 2025, they told me that there was nothing they could do and that Honda had to put out an over the air software update to fix the issue. I have asked about this during subsequent dealer visits and each time they say the same thing. The issue has not been fixed nearly 14 months now.

Source: NHTSA complaint ODI #11750551 · view all complaints for this vehicle at nhtsa.gov

On August 23, 2026, the electronic power steering and braking systems on a 2025 Honda Accord Hybrid completely failed and locked up simultaneously while traveling at highway speeds. This caused an immediate and severe safety risk, resulting in a near-collision on a busy freeway with three occupants inside the vehicle. The vehicle is currently available for inspection upon request. Prior to and during the failure, widespread dashboard warning lights illuminated simultaneously, including the Collision Mitigation Braking System, Lane Keeping Assist System, Road Departure Mitigation, and Low Speed Braking Control. Additionally, 11 malfunction alerts were triggered via the HondaLink app. The vehicle was inspected by an authorized dealer from August 24 to September 11, 2026. As documented in the attached Honda dealer service report, technicians initially noted low voltage codes causing multiple system failures. However, instead of identifying and repairing the root cause of the voltage drop, the dealer merely cleared the codes, test-drove the vehicle, and closed the repair order stating they "could not duplicate concern." Furthermore, the attached text message conversation with the service advisor proves the service department explicitly admitted in writing that the software is up to date and that the failure could happen again if the vehicle encounters the same error. The vehicle has not been inspected by a manufacturer field engineer, police, or insurance representatives. American Honda Corporate refused requests to dispatch a field engineer and closed the case file. Note: Full video evidence of the dashboard warnings and loss of vehicle control during the incident exists, but cannot be attached here due to file format limitations. The manufacturer and dealer have returned this vehicle without identifying or repairing the underlying defect, leaving it highly susceptible to another catastrophic loss of steering and braking at highway speeds.

Source: NHTSA complaint ODI #11765100 · view all complaints for this vehicle at nhtsa.gov

The contact's son owns a 2025 Honda Accord. The owner stated that while coming to a stop, the brake pedal was depressed, but the vehicle failed to stop. No warning light was illuminated. The owner fully lifted the foot from the brake pedal and forcefully depressed the brake pedal while attempting to stop the vehicle. The vehicle failed to stop, causing the contact's son to rear-end a semi-truck. The contact's son stated that the vehicle powered off after the crash. The contact's son also stated that the air bags did not deploy during the crash. The vehicle was taken to the dealer, but the failure was not diagnosed or repaired. The dealer informed the contact that the failure could be duplicated. The manufacturer was made aware of the failure by telephone, and the contact was corresponding with a case manager via email. A case was opened. The failure mileage was approximately 14,000.

Source: NHTSA complaint ODI #11764468 · view all complaints for this vehicle at nhtsa.gov

Recurring steering/front-end clicking/tapping noise occurs when turning the steering wheel left or right, including while the vehicle is stationary and at low speed. I first noticed the steering clicking noise at approximately 1,500 miles but initially overlooked it. The issue was previously confirmed by an authorized Honda dealer. In September 2025, the technician documented that the noise was easily duplicated while driving or stationary, used diagnostic equipment to locate it, identified the clicking/tapping as coming from the EPS steering rack assembly, and replaced the EPS rack under warranty. A later service record stated that the steering clicking problem was fixed. The same/similar clicking noise later returned. In August 2026, the dealer again documented the complaint but stated that the noise was a “normal characteristic” of the model/year rather than identifying and permanently correcting the cause. I have spent many personal hours testing, documenting, and comparing the vehicle with other similar Honda Accords. I obtained multiple comparison videos showing comparable vehicles tested under similar stationary steering conditions that do not produce the repeated clicking noise present in my vehicle. I provided this evidence and the service history to American Honda Corporate. American Honda also published a March 20, 2026 Tech Line Summary, “Clicking Sound While Turning the Steering Wheel,” applicable to 2023 and later Accord models, describing a clicking/light ticking/binding condition involving the steering gearbox/rack area. Because this recurring condition involves the steering system, I am concerned about safe vehicle operation if the underlying cause is not properly identified and repaired. My family is uncomfortable riding in the vehicle. The condition remains unresolved, and the vehicle is available for inspection. Supporting service records and additional documentation are being uploaded.

Source: NHTSA complaint ODI #11763761 · view all complaints for this vehicle at nhtsa.gov

The right-hand-side rear seat belt buckle has been under the seat ever since the vehicle was purchased in November 2024. I did not notice it at first. Recently, when I started dropping my daughter off at school, I noticed it. I tried pulling the buckle up, but it's completely stuck under the seat. I asked a local mechanic to pull it out. He gave me an estimate of $1000 because it requires disassembling the seat to remove the buckle. Now, I avoid using the vehicle to drop off my daughter. When I have to use the vehicle, I use the left-side buckle with the right-side strap. This is completely the manufacturer's incompetence and neglect toward passenger safety.

Source: NHTSA complaint ODI #11730576 · view all complaints for this vehicle at nhtsa.gov

While driving on the Florida Turnpike Friday 05/15/2026, sunroof spontaniously shattered. It was a clear day and no cars around me. I have paid to get it fixed but I believe this is a saftey issue and should be recalled and money spent reimbursed..

Source: NHTSA complaint ODI #11738518 · view all complaints for this vehicle at nhtsa.gov

The recall for the 2025 accord hybrids should be extended to more models. I have the se trim and I'm having the same issues. Also when I use air condition or heat there's a grinding noise. I brought to the dealer multiple times and showed them videos of it making the sound with no resolution. The grinding noise problem has been ever since I got the car and was always told there is no problem.

Source: NHTSA complaint ODI #11712527 · view all complaints for this vehicle at nhtsa.gov