Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down into the single digits. The vehicle has been seen multiple times by the local Honda dealership with no success on getting this issue to stop. The dealership has been able to reproduce the issue and has said it was due to a software update but even after updating the software, the issue persists. I am asking for this issue to be escalated as I use this vehicle to commute 90 miles to work each day and almost every other day, I get the same issue with the cruise control turning off during my drive. There is not a set location that it turns off at. There is not a certain amount of miles it will turn off at. It is always random. Weather is not a factor either. I am extremely upset that I continue to have this issue and the issue has yet to be resolved 5 years later. Please let me know what options I have.

Source: NHTSA complaint ODI #11741457 · view all complaints for this vehicle at nhtsa.gov

There is a recall on the power steering box, Honda attempted repairing, but the issue was not resolved. Honda is now requesting I purchase a new power steering rack and will not replace the faulty one on recall.

Source: NHTSA complaint ODI #11758188 · view all complaints for this vehicle at nhtsa.gov

The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.

Source: NHTSA complaint ODI #11723514 · view all complaints for this vehicle at nhtsa.gov

The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.

Source: NHTSA complaint ODI #11757489 · view all complaints for this vehicle at nhtsa.gov

Hello I have a complaint about my clear coat coming off in certain areas. The hood of my car has water spots that will not come off and the passenger side has what looks like rock damage all up and down the side which is actually my clear coat coming off. This car is not that old and this should not be happening. I am at 37 thousand 800 miles and have to drive around in an otherwise perfect condition car. I take good care of my cars and I am very unhappy this is happening. I should not have to repair for any of this to be fixed as this is not my fault. I would appreciate any info on how Honda can make this issue better or resolved.

Source: NHTSA complaint ODI #11745748 · view all complaints for this vehicle at nhtsa.gov