The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.

Source: NHTSA complaint ODI #11724932 · view all complaints for this vehicle at nhtsa.gov

My 2024 was forcibly entered via breaking glass. Someone inserted an electonic device into the car, then walked away. They used anoter device in their hand, made all the lights flash- engine started and they drove off. Both keys were not in the car, or close by. Doors were locked. See detailed report attached

Source: NHTSA complaint ODI #11762301 · view all complaints for this vehicle at nhtsa.gov

I am filing this complaint regarding an unresolved steering issue involving my vehicle and the handling of NHTSA Recall 24V-744. My vehicle was subject to Recall 24V-744, which involved a steering-related safety issue. I brought the vehicle to the dealer for the recall repair. The dealer applied grease as part of the recall service and represented that the issue had been addressed. However, the steering problem did not go away. I subsequently returned to the dealer because I was still experiencing the same steering issue. Instead of treating the continuing problem as related to the recall repair, the dealer charged me a diagnostic fee and is refusing to cover the cost of the steering rack. I am concerned because the vehicle continues to have a steering-related problem after the recall repair was performed. The fact that the dealer’s initial recall repair did not resolve the issue raises concerns about whether the recall condition was properly diagnosed or repaired, or whether a related component has failed as a result of the same underlying problem. I do not believe I should be responsible for paying a diagnostic fee or the cost of a steering rack if the problem is related to the recalled steering condition or the attempted recall repair. I am requesting that NHTSA investigate whether the dealer properly performed the recall repair, whether the continuing steering problem is related to Recall 24V-744, and whether additional corrective action is necessary. I am particularly concerned about the safety implications of continuing to operate a vehicle with an unresolved steering problem. I would like the manufacturer/dealer to properly diagnose and correct the underlying steering issue and address the costs I have incurred as a result of the unsuccessful recall repair. Even the mechanic said that it was a internal steering issue. Please see reported attached.

Source: NHTSA complaint ODI #11760637 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.

Source: NHTSA complaint ODI #11723242 · view all complaints for this vehicle at nhtsa.gov