To whom it may concern, How are you? The reason for me contacting you today is because I am really not happy with the false advertising that Honda has done to me. You see, I recently purchased a 2025 Honda Civic Hybrid Sport Touring because it was advertised on Honda's website (and still is) that the fuel tank capacity is 12.4 gallons. However, today when I went to fill up my new car for the first time after 346 miles, which I thought was quite strange since I should be getting over 400 miles if this was a 12.4 gallon tank, I only was able to put in 8.374 gallons after the fuel light came on. Why is this? If the car is rated to have a 12.4 gallon tank, then I should be able to put in closer to 12.4 gallons. Probably around 11 gallons because of the reserve. What I think happened is that someone screwed up and put the 12.4 gallon fuel tank capacity from the non-hybrid version of this vehicle instead of the hybrid one, which for the sedan is 10.6 gallons. Knowing this, I would never have purchased the vehicle. This is false advertisement! To the point, where I thought today I should have put more fuel into my vehicle even after the pump stopped because I should be near the 12.4 gallon capacity. I believe this is a safety issue/concerns if someone thinks this as well. So what do I do now in this situation?! I thought I was purchasing a vehicle with a 12.4 gallon capacity and now I know it's false. I have a screenshot of this, which is attached and also a screen recording also that I will be keeping for my records. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11628053 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 Honda Civic Hatchback Hybrid. The contact stated that while driving 50 MPH and approaching another vehicle, the adaptive cruise control mode failed to operate as needed. The message " Brake" was displayed. The contact stated that the brake pedal was depressed, but the vehicle did not have sufficient time to stop and crashed into a truck. The front end of the vehicle went underneath the high bumper truck. Several unknown warning lights were illuminated. The air bags did not deploy. Neither the contact nor the other driver sustained any injuries. The vehicle was towed to an autobody repair shop. A police report was filed. The contact stated that he was afraid to disclose to the police officer that the incident occurred due to the adaptive cruise control mode failure. The contact advised the police officer that he failed to depress the brake pedal in time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 11,300.

Source: NHTSA complaint ODI #11700315 · view all complaints for this vehicle at nhtsa.gov