One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough idle and check engine light were accompanied by degraded speed responsiveness and the error cleared with turning the car on and off again. We have taken the vehicle to a mechanic twice and each time they couldn’t find any stored codes or replicate the issue. The issue continues to occur and seems to be getting worse. I’m concerned this will happen at high speeds and result in a total loss of power which will be unsafe.

Source: NHTSA complaint ODI #11761373 · view all complaints for this vehicle at nhtsa.gov

Hi. I have gone to my car dealership on 9/12/2024 and called Honda Corporation in October 2024 for an update when my car’s recall can be serviced and at both times they tell me that not enough parts are available to service my car’s recall. This is horrible customer service that a possible life and death recall can affect my situation because Honda is not taking responsibility in producing enough parts fast enough to resolve this recall. Recall number: 24V-064 for 2020 Honda CRV hybrids.

Source: NHTSA complaint ODI #11626933 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the braking distance became extended. The vehicle was driven to supermarket parking lot and gradually slowed down before slowly being driven back to the residence. The brakes, VSA and road departure warning lights were illuminated with several other unknown warning lights. The dealer was contacted and diagnosed the vehicle with brake failure. The vehicle was repaired. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 23,000.

Source: NHTSA complaint ODI #11762155 · view all complaints for this vehicle at nhtsa.gov

I recently noted that the steering wheel “sticks”, requiring a little extra effort in order to perform any slight lane correction and consequently requiring immediate additional correction from the opposite direction. This is very disconcerting especially at high speeds. After doing some online research, I found that the later models of the CRV and many other Hondas and Acuras are being recalled to correct this issue. This car has only 22,000 miles on it. I feel that it should be part of the recall.This is dangerous.

Source: NHTSA complaint ODI #11637790 · view all complaints for this vehicle at nhtsa.gov

Driver's seat belt frequently fails to solidly latch and may come unbuckled after the driver believes its positively engaged. Honda dealer has inspected it and claims they cannot replicate it. This is similar to the open campaign on this model, but this particular car is not covered by the range in the recall.

Source: NHTSA complaint ODI #11605751 · view all complaints for this vehicle at nhtsa.gov

On July 25, 2024, at approximately 2:30 pm I was driving on NM 528 on my way to the airport. I was driving at about 50 miles per hour when I suddenly heard an explosion as if a window had shattered. I looked all around my vehicle to see if a window was broken but I did not see anything. I continued driving and, as I entered I-25 going south, I heard another explosion, again as if a window had shattered. There were no other vehicles near me on either occasion. I continued driving to the airport, picked up my wife, and on the way home I happened to open the inside cover to the sunroof. I saw the sunroof was shattered but there were no shards of glass inside the car. The explosions seem to have thrown the glass shards outside the vehicle. See my photos. I believe my safety was put in jeopardy since I could have lost control of my vehicle upon hearing the explosions. Also, when returning home, my wife and I could have been injured from falling shards of glass when I opened the cover to the sunroof. I reported this incident to my local Honda dealer and I received an appointment date of August 13, 2024 for possible servicing. The service advisor told me that a manager would make a determination at the time of service as to what Honda will do to remedy my problem. No one at the Honda dealer inspected the damage, nor have the police nor insurance representatives done so. There were no warning alerts from the vehicle itself prior to the incident. You may inspect my vehicle, just let me know prior to August 13.

Source: NHTSA complaint ODI #11606292 · view all complaints for this vehicle at nhtsa.gov

We have been trying to get our recall serviced for over 18 months. The dealer continues to tell us the parts need to be special ordered and they will call us back. However they never call us back. We have called Honda directly and have not received any help from them either.

Source: NHTSA complaint ODI #11682553 · view all complaints for this vehicle at nhtsa.gov