Fuel pump injector gave out at around 25,700 miles on 2025 crv hybrid. This happened while driving and put mine and my passengers safety at risk. When it went out, I got multiple warning messages saying power system failure, blind spot monitoring system failure, and transmission system problem. My car was towed to the dealer and I was stranded 2 hours away from home in an unfamiliar city. Problem was towed directly to Honda dealer and was confirmed and repaired. The day before the problem appeared, I noticed the car seemed to make more noise than normal when switching from the battery to gas. When the incident happened, I felt the car give a big shudder and make more noise while switching from the battery to gas and then all the warning lights came on.

Source: NHTSA complaint ODI #11759263 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that the vehicle was parked in the morning, and in the evening, the fire department knocked on the contact's door, advising that neighbors had called to report that there was a significant amount of smoke coming from the contact's garage. The contact stated that the garage was detached and was located in the rear of the residence. The contact stated that upon opening the garage door, the contact noticed a significant amount of smoke. The contact noticed that the front end and the hood of the vehicle had caught on fire, and the fire had spread to the entire garage. The fire department was able to extinguish the fire; however, the contact later noticed a spark of fire on the rear wooden wall of the garage after the fire department had left. The contact called the fire department, and the fire department returned, extinguished the fire, and removed the garage's wooden wall for safety precautions. A fire department report was filed. The police arrived at the scene, but it was unknown whether a police report was filed. The contact stated that the front end of the vehicle had significantly burned, and the engine and other unknown parts were dismantled. There was property damage. The contact sustained cough and breathing issues due to smoke inhalation. The contact was a medical physician and had contacted a colleague, who brought a steroid inhaler to the contact. The vehicle remained parked in the garage and was awaiting inspection from the insurance company. The dealer was contacted, but no assistance was provided. The contact was referred to the manufacturer. The manufacturer was contacted, and a case was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000.

Source: NHTSA complaint ODI #11713450 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was provided. The vehicle was towed to a towing yard, waiting to be towed to a collision center, but was not diagnosed or repaired. The insurance company was notified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.

Source: NHTSA complaint ODI #11687310 · view all complaints for this vehicle at nhtsa.gov

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.

Source: NHTSA complaint ODI #11674692 · view all complaints for this vehicle at nhtsa.gov

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the Honda logo on my skin. Only some of the airbags deployed: the steering wheel and right-side window airbags were activated. However, the driver's side window airbags did not deploy. My concerns and complaints include: 1. The failure of the driver’s window airbag to deploy 2. The burn on my arm caused by the steering wheel’s Honda emblem 3. The inconsistent performance of the emergency braking system, which only works sometimes

Source: NHTSA complaint ODI #11665329 · view all complaints for this vehicle at nhtsa.gov

As I were driving down the interstate at 50 mph, I'd heard a loud POP, the sunroof exploded into a million tiny pieces of glass. When we got home, I started doing some Internet searching and found that shattering sunroofs was a longstanding problem with Honda vehicles especially, basically all vehicles with sunroofs. From some posts I was reading, I saw that many dealers were refusing to accept these as a warranty claim and some insurance companies were calling these experiences an "act of God" and refusing to pay claims. I saw at least one class action lawsuit against Honda for shattering sunroofs. I went to my dealer (where I had purchased the vehicle) all prepared to have a discussion with them about liability, but I was pleasantly surprised and angry when they said the broken glass would not be replaced under warranty. This was a brand new 2025 Honda CRV purchased with 7 miles at the time of purchased. I had to go through my insurance agency for repairs because this was not covered under Honda Dealership Warranty which I'd had purchased. Total Repairs for Parts and Labor was around 611.74. This is a major safety issue for all drivers.

Source: NHTSA complaint ODI #11681149 · view all complaints for this vehicle at nhtsa.gov

This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it’s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.

Source: NHTSA complaint ODI #11628091 · view all complaints for this vehicle at nhtsa.gov