Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
UNEXPECTED VEHICLE MOVEMENT COULD INCREASE THE RISK OF A CRASH OR PERSONAL INJURY TO THE PERSONS IN THE PATH OF THE MOVING VEHICLE.
- Remedy
- HONDA WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE ECU SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve sudden stalling.
Read full complaint
The contact owns a 2011 Honda CR-Z. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, who repaired the front axle. The contact related the failure to NHTSA Campaign Number: 12V256000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The VIN was not available.
Source: NHTSA complaint ODI #11546850 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve other issues.
Read full complaint
DOOR LOCKS ON DRIVER AND PASSENGER SIDE WILL NOT LOCK OR UNLOCK WHILE USING INTERIOR DOOR LOCK BUTTON OR KEY FOB. PARKING LIGHTS WILL FLASH WHEN KEY FOB BUTTON IS PRESSED. PROBLEM STARTED WITH PASSENGER DOOR FIRST THEN 2 WEEKS LATER DRIVER DOOR STOPPED. DEALERSHIP DIAGNOSED THE PROBLEM AS FAILED LOCK ACTUATORS.
Source: NHTSA complaint ODI #11053379 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve loss of braking. Of these, 1 mention a crash, 3 mention an injury.
Read full complaint
I ENTERED I 40 W. FROM THE ENTRANCE RAMP AT EXIT 150 IN STATESVILLE N. C. AND TRAVELED APPROX. 23 MILES TO EXIT RAMP 128 I 40 W. AT CLAIRMONT N.C. I HAD THE CRUISE CONTROL ON AND HAD ACTUATED THE ECON. BUTTON. AS I EXITED THE INTERSTATE I APPLIED THE BRAKE BUT GOT NO BRAKING RESPONSE. I APPLIED THE BRAKE AGAIN BUT THIS TIME PUSHED THE BRAKE ALL THE WAY TO THE FLOORBOARD, STILL NO RESPONSE. I TRIED THIS A THIRD TIME AND STILL HAD NO BRAKES. THE BRAKE FELT MUSHY AS WHEN THE ANTILOCK SYSTEM OPERATES, BUT DIFFERENTLY IN THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. AS AN EMERGENCY MEASURE I WAS ABLE TO STOP THE CAR USING THE HAND BREAK. I NOTICED THERE WAS ONLY ABOUT 300 FEET TO THE STOP SIGN AT THE TOP OF THE RAMP SO I DECIDED TO VERY SLOWLY PROCEED TO THE STOP SIGN AND USE THE HANDBRAKE TO STOP THE VEHICLE. AT THE STOP SIGN THE FOOT PEDAL BEGAN BREAKING THE CAR ONCE AGAIN. EVERYTHING RETURNED TO NORMAL. I DROVE THE CAR ON I40 E. BACK TO EXIT 150 AND THE FOOT PEDAL BREAK OPERATED NORMALLY. I TRIED TO REPLICATED THE CONDITIONS WHEN THE BRAKE FAILED, THAT IS I DROVE AT 70 MPH WITH THE CRUISE CONTROL ON IN THE ECONOMY MODE. AT THE EXIT 150 RAMP THE FOOT PEDAL BRAKE OPERATED NORMALLY AND CONTINUED TO OPERATE NORMALLY ON THE 25TH. AS WELL AS ON THE 26TH. WHEN I TOOK THE CAR TO THE DEALERSHIP IN STATESVILLE N.C. THEY LISTENED, BLED THE BRAKE LINE, REPLACED THE BREAK FLUID, AND TEST DROVE THE CAR AND COULD FIND NO PROBLEM. THE DEALERSHIP REPORTS THEY CALLED HONDA HEADQUARTERS AND WERE INFORMED THERE ARE NO KNOWN BRAKE ISSUES WITH THE 2011 HONDA CRZ. MY CONCERN IS THIS INCIDENT MIGHT BE REPEATED BUT WITH A MORE SERIOUS RESULT. *TR
Source: NHTSA complaint ODI #10628492 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I STARTED HEARING A KNOCKING NOISE AT THE REAR OF MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE TIE ROD OR END AND THE SUSPENSION SHOCK OR STRUT NEED TO BE REPLACE. CAN YOU CHECK THIS OUT FOR ME SO I WILL BE SAFE DRIVING IT. THANK YOU
Source: NHTSA complaint ODI #11743912 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
14
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11459052 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve corrosion.
Read full complaint
The contact owns a 2011 Honda CR-Z. The contact stated that while the vehicle was parked, the trunk was opened and the windshield unexpectedly shattered. There was no impact to the windshield to cause the failure. The vehicle was not taken to be inspected or repaired. The manufacturer was informed of the failure. The failure mileage was 155,000.
Source: NHTSA complaint ODI #11724568 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve software faults.
Read full complaint
As I was pulling away from a stop sign, the right-hand CV shaft snapped in the middle. Fortunately, I had just enough speed to coast into a parking lot, so I was not a traffic obstacle. On closer inspection, the failure occurred underneath the rubber/metal dynamic damper clamped to the center of the CV shaft. It looks like the dynamic damper was not adequately sealed and trapped salt and water until enough corrosion happened, causing the failure of the CV shaft.
Source: NHTSA complaint ODI #11434814 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 38 complaints on file, more than the 2013 (11). Older model years have had longer to collect complaints.