I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.

Source: NHTSA complaint ODI #11743468 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2023 Honda HR-V. The contact stated that while was driving at 20 MPH, while depressing the accelerator pedal, the brakes engaged independently, and while attempting to depress the accelerator pedal again, a bystander collided with the rear driver side corner of the vehicle. The air bag did deploy. The vehicle was still drivable. The contact mentioned she was making a left turn while crossing over two lanes. No warning lights illuminated. The contact stated she did not sustain any injuries. No medical attention was required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

Source: NHTSA complaint ODI #11663750 · view all complaints for this vehicle at nhtsa.gov

The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

Source: NHTSA complaint ODI #11764820 · view all complaints for this vehicle at nhtsa.gov

I got a "supplemental restraint problem. See your dealer." message on my car's dashboard. My car is available for inspection upon request. The air bags may not deploy in a crash, and this poses a critical safety problem. I haven't taken it to a dealer or independent center yet. It hasn't been inspected by anyone yet. There weren't any lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

Source: NHTSA complaint ODI #11745676 · view all complaints for this vehicle at nhtsa.gov

In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety issue involving the rear window, that Honda would cover the replacement cost, and that I should submit a reimbursement claim. I submitted the AutoGlass Now receipt for $441.76 and my credit card statement. I paid a $100 deductible, and State Farm paid the remaining balance. Neither State Farm nor I should bear costs resulting from Honda’s acknowledged rear window issue. I requested that Honda promptly reimburse my $100 deductible and reimburse State Farm. It is a battle. The incident created a major safety concern. I am grateful it occurred while the vehicle was parked rather than on a major highway with family members inside, where sudden rear window failure could have posed a serious hazard. Still, I was left after work with an unsafe vehicle 40 minutes from home, had to cover the rear window in case of rain, arrange for my sister to pick me up, and wait several days for the repair to be completed. It is most disturbing that this issue was already known and could have been fixed before this catastrophic failure. Something should be done about this before lives are lost. Also, when reaching out to the Honda service center, they don't acknowledge the issue and direct you to your insurance company so that Honda is not responsible for the full cost of the repair.

Source: NHTSA complaint ODI #11758855 · view all complaints for this vehicle at nhtsa.gov