Our vehicle experienced total transmission failure with no warning while I was driving on a narrow country road. The car shifted into neutral, and I was unable to go anywhere, so I sat in the middle of the road with hazard lights on in a state of panic. We had the car towed to a nearby Honda dealership and were informed of the transmission failure, which was identified through a diagnostic test. Codes that failed were listed as: P0730; P0700; P07A6; P07A8; P07A4. I have owned the car for one year and three months (purchased October 2024 for $34,000). I am being told it is just past the power train warranty, and Honda is not offering any assistance in covering the repair cost - $10,000.

Source: NHTSA complaint ODI #11713610 · view all complaints for this vehicle at nhtsa.gov

My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasing the brake pedal does not always cause the vehicle to restart normally. At times it struggles or fails to restart, requiring a manual restart. This can leave the vehicle unable to move in active traffic and create a collision hazard. On September 1, 2026, at 61,133 miles, an authorized Honda dealer inspected the vehicle and confirmed the concern. The technician documented that it would not start or would struggle to restart after Idle Start Stop activation, found the starter weak, and recommended replacement. I paid 200 for the diagnosis. Honda Corporate advised that another software/system update was applicable and had not yet been performed; an earlier update was reportedly performed in 2023. Honda also advised that replacement starters were backordered/out of stock. The starter was repaired by an independent shop on September 10, 2026. Honda advised that the starter was not covered because the warranty had expired. I asked whether it would have been covered if the warranty were still active, and Honda stated it would not because the condition is not a recall. No police or insurance inspection occurred. The vehicle was inspected by Honda and serviced by an independent repair facility. Repair documentation is available. No warning lamp or message was observed. I request that NHTSA investigate whether this is a safety-related defect involving the starter, Idle Start Stop system, software, electrical system, or related components. I have invoices of the cost associated with the battery replacement and stater repair.

Source: NHTSA complaint ODI #11763675 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Honda Passport. The contact stated that upon depressing the brake pedal, the Collision Mitigation System, Power Steering System, Road Departure Mitigation System, Adaptive Cruise Control, and Hill Start Assist messages were displayed. The vehicle was taken to a dealer, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic). The contact was provided an estimate for a diagnostic, but declined. The manufacturer was notified of the failure, and the contact was given the same information as the dealer. The vehicle was not repaired. The failure mileage was 39,300.

Source: NHTSA complaint ODI #11732506 · view all complaints for this vehicle at nhtsa.gov

The AD Steering Rack as noted on their service invoice. It started to get sloppy with a lot of give about 4 weeks ago. I asked my husband to drive it to verify my concerns which he did. During that time it had a mind of its own and seemed to want to steer itself. It was not on steering assistance mode nor could you activate that. At 34,000 miles, we immediately went to the nearest dealership and they verified in writing on their invoice a manufacturers defect. We had initially reported a severe condensation problem at 30,415 miles on Jan 27, which they would not address because my timeframe warranty was due to expire in 4 days and they said it would take weeks to diagnose. It is our thoughts that the condensation issue reported to them on jan 27, at 30,415 miles is related to the malfunction we experienced 4 weeks ago. No warning lamps prior were present at any time. When the dealer gave it back, it now has a new severe clunking noise when you turn the wheel. We took backroads home fearing a loss of control of the entire steering. The dealer would not honor any type of warranty until they received a code from corporate. To date, we have received nothing. Our car is grounded, we can no longer drive it and are still obligated to pay 777.00 per month to Honda Finance Corp. It was obvious that our safety and the safety of others on the road were compromised when the steering became sloppy and loose and steered by itself. This is available for inspection at any time.

Source: NHTSA complaint ODI #11763404 · view all complaints for this vehicle at nhtsa.gov

The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.

Source: NHTSA complaint ODI #11745345 · view all complaints for this vehicle at nhtsa.gov

First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and over But would always go away. The last time the system failed (with all of the bells and whistles) I went back to Honda and they informed me a replacement was required. $1500 later the front facing Multipurpose Camera was replaced. The car’s 3 year warranty expired 2 months before the needed replacement. The dealer told me that these cameras have been a significant problem, and are replaced often. The replacement camera has a different part number from what was installed on the car when built. This indicates that Honda knows of this problem, and has upgraded the camera but left it to the owners to replace if it is out of warranty (even 2 months). As a retired degreed Engineer, I think this is a significant safety issue….. to have all of the alarms activate while sitting in the drivers seat.

Source: NHTSA complaint ODI #11681415 · view all complaints for this vehicle at nhtsa.gov