Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
16
Most reports here involve premature wear. Of these, 1 mention a crash.
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I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.
Source: NHTSA complaint ODI #11760947 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
53
Most reports here involve software faults. Of these, 1 mention a crash.
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At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.
Source: NHTSA complaint ODI #11764996 · view all complaints for this vehicle at nhtsa.gov
Brakes
15
Most reports here involve software faults. Of these, 1 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11764111 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
28
Most reports here involve loss of steering. Of these, 2 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11761798 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11758072 · view all complaints for this vehicle at nhtsa.gov
Other systems
36
Most reports here involve premature wear.
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There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.
Source: NHTSA complaint ODI #11757796 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2025 has 149 complaints on file, fewer than the 2024 (838). Older model years have had longer to collect complaints.