The vehicle entered limp mode. The Hyundai dealer diagnosed a camshaft problem, said the repair would be covered, ordered the part, and began the work. After the engine was opened, the dealer noted sludge/varnish and denied coverage, claiming lack of maintenance. This VIN is included in safety recall 21V301 for improperly heat-treated piston oil rings on the 2.0L Nu MPI engine. Hyundai told NHTSA that chipped rings can scuff the cylinder bore, cause accelerated oil consumption, knocking, oil-pressure warning, connecting-rod bearing seizure, stall, and in limited cases fire. The published remedy is inspection of the cylinder bore and piston skirt, engine replacement if damage is found, and PNSS software, at no charge. Hyundai National Consumer Affairs Case #XXX. I sent a written demand that they complete Campaign 203 and not convert an open safety recall into a customer-pay job. On XXX, case manager Mohammad issued a letter denying only “limited warranty” coverage for lack of Owner’s Manual maintenance. That letter does not state whether the Campaign 203 bore/skirt inspection was done, does not state whether PNSS was installed, and does not decide the incomplete recall. Oil and filter were changed on a regular schedule by the owner’s family using the specified oil. A signed affidavit was provided. Hyundai’s warranty does not require dealer-only oil changes. The symptom of the recalled oil-consumption defect (varnish/sludge) is being used to refuse the recall remedy. The vehicle remains unrepaired. I have not authorized customer-pay work or disposal of parts. What I want NHTSA to do Record this as an incomplete recall remedy. Require Hyundai Motor America to complete Campaign 203 on VIN [XXX]: perform the official bore and piston-skirt inspection, replace the engine if abnormalities exist, install PNSS, and cover related camshaft/engine damage found when the engine was opened, at no charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11763344 · view all complaints for this vehicle at nhtsa.gov

Around 9 p.m., I was driving home on the XXX highway at about 60 mph. The road was clear, with no obstacles ahead, and it was lightly drizzling in the [XXX] area. Suddenly, the car's emergency braking system activated, then returned to normal. Although it startled me, thankfully there were no cars behind me to avoid a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11740572 · view all complaints for this vehicle at nhtsa.gov

Steering wheel has been making whining noises when turning. Previously replaced worm shaft on steering while under warranty due to malfunction when first purchased. Issue has resurfaced but no longer covered under warranty. Dealer quoted nearly $800.00 to replace worm shaft.

Source: NHTSA complaint ODI #11758002 · view all complaints for this vehicle at nhtsa.gov

I no longer have this vehicle, as I traded it in once I was able to lower some of my negative equity. During owning the 2020 Hyundai Elantra, a deer it the side of my vehicle and knocked me into the center of the road while I was driving. No airbags had come out, nor was any sensor activated. About 6-8 months later, I was driving down the same road and a deer had run across the road. The forward collision sensor did not alert me (I was paying attention to the road, but would have absolutely heard it), and my airbags did not deploy. My car suffered over $9,000 in damage and I had a concussion.

Source: NHTSA complaint ODI #11728934 · view all complaints for this vehicle at nhtsa.gov

A few weeks ago, I was driving home on a 3-Lane local state route here in NJ from a family outing on a rainy dark evening when a large portion of the body paint from the hood flaked / peeled off and somehow got stuck under the drivers side windshield wiper as they were on during the rain at highway speed. It was a large enough piece (at least 3" wide) , to not only get stuck under the wiper, but create a serious issue for me to see out the windshield where the wiper wouldn't clear my vision out of the windshield. I managed somehow to safely pull to the side of the road and get out to inspect what it was.. I was able to remove the large piece of peeling paint from under the wiper but it did ruin the edge of the wiper blade which made for a treacherous drive home and I had to replace the wiper at a later date. The paint is peeling from all over my car (Hood, Pillars, Roof) and I've done my best to get all the loose pieces off but I'm afraid to drive it anywhere with the thought more paint will peel off with the wind & get carried to someone else driving behind me. My Hyundai Elantra is a 2020 and has only 48,526 miles currently. I contacted my local Hyundai dealer who advised me I am "Out of warranty for paint coverage" and suggested I further open a case with Hyundai Corporate, which I did, and was assigned a case manager who requested I take it back to my local Hyundai dealer in Avenel, NJ (Sansone) and have a service advisor/technician take pictures and submit them to Warranty Services for a "goodwill repair". Hyundai came back with a "DECLINED" status from it being "Out of warranty caused by the time in service and mileage of the vehicle" and "no goodwill assistance is being offered at this time". The estimate from Hyundai claimed it would cost approx $6,500 to have the car repainted according to the service printout. The dealership and Hyundai are both aware of many, many vehicles that entire pieces of paint are just peeling / falling off several colored cars.

Source: NHTSA complaint ODI #11746043 · view all complaints for this vehicle at nhtsa.gov