Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
16
Most reports here involve sudden stalling.
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Occasionally the cruise control will go off. Sometimes it will reset itself & other times, the driver has to initiate. I reported to the Hyundai Manuf. last yr. & also had 2 separate dealers take a look & problem has not been resolved.
Source: NHTSA complaint ODI #11761327 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
10
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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vehicle will not change out of EV electric mode and return to gas power causing hybrid battery drains to zero, vehicle loses acceleration, you can push the gas pedal to the floor and you have no acceleration, very UNSAFE when you are in traffic, no power to maneuver or avoid other vehicles quickly if needed, potential for accidents, hybrid system warning lights and alarms go on, have to try and pull over safely, battery will not recharge or takes a very long time to do so, only recourse is to shut vehicle off and restart which seems to reset vehicle, which in turn does not leave any warning lights other than codes on to show dealer, very dangerous to lose all acceleration capacity while in traffic, this has happened multiple times with the latest being today 3/23/25, vehicle is available for you to inspect, have had other powertrain codes issues as well, dealer has replaced fuel pump and erg valve but it does not resolve this hybrid issue, this battery drain issue has occurred multiple times but no resolution, help!
Source: NHTSA complaint ODI #11650017 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults.
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When pressing the accelerator from a full stop, the car would either not move at all, idle/roll forward, or unsteadily jerk forward. In addition, the car would brake while driving despite not applying any pressure to the brake pedal. This issue persisted regardless of "drive mode" and no cruise control was in use.
Source: NHTSA complaint ODI #11636018 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Warnings appeared on the instrument panel at the same time the power steering would go out and I would not be able to safely steer the car. This happened on 4-5 occasions. These are the various warnings that would appear: Check Lane Following Assist System Check Blind Spot Safety System Check Driver Attention Warning System How was your safety or the safety of others put at risk? Not being able to steer was very concerned and happened to me while driving on a busy highway at one point. I could barely steer the car well enough to get it to the shoulder. I had to cross 4 lanes of traffic during rush hour. Has the problem been reproduced or confirmed by a dealer or independent service center? I had it towed to the dealer the final time it happened. They stated that it is a problem with the power steering module Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Crossroads Hyundai of Loveland inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not until the moment the issue occurred. The strangest part of the issue is that after I would pull over and stop the vehicle, I would clean the sensors on outside of the car and on then restart the car and then sometimes it would work again. It seemed to happen on days that there was poor weather or messy roads that would impede the sensors' abilities.
Source: NHTSA complaint ODI #11451231 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve other issues.
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The driver-side seat belt buckle on my 2022 Hyundai Santa Fe will not latch. This is a safety-critical failure under FMVSS 209/210. The vehicle has not been in a collision. The dealership and Hyundai Consumer Affairs bot stated that the seat belts are only covered under te 5 yr/60K warranty and refused to treat this as a safety defect. The buckle failure prevents proper restraint and poses a serious safety risk.
Source: NHTSA complaint ODI #11759869 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
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Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Source: NHTSA complaint ODI #11556741 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults. Of these, 1 mention a crash.
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The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.
Source: NHTSA complaint ODI #11605260 · view all complaints for this vehicle at nhtsa.gov