The contact owns a 2021 Hyundai Tucson. The contact stated that upon starting the vehicle on several occasions, the message "Check the Forward Collison System" was displayed, and a collision warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the forward-looking camera had experienced an open circuit, and unknown parts needed to be replaced. The contact stated that the failure was associated with NHTSA Campaign Number: 26V316000 (Forward Collison Avoidance). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,493.

Source: NHTSA complaint ODI #11743425 · view all complaints for this vehicle at nhtsa.gov

Forward crash avoidance system keeps activating causing the car to brake on it's own. This was previously fixed on my car once back in 2022 and now in 2026 it is happening again. I have been trying to communicate with Hyundai regarding additional years to current recall but their not going to even though they have known for years this was an issue and included older models than their current recall. This is not a one time issue this is the second time and until fixed it continously caused the vechile to randomly brake, it's going to get someone seriously injured or killed if they don't address it.

Source: NHTSA complaint ODI #11746359 · view all complaints for this vehicle at nhtsa.gov

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.

Source: NHTSA complaint ODI #11585434 · view all complaints for this vehicle at nhtsa.gov

On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11675342 · view all complaints for this vehicle at nhtsa.gov