Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
49
Most reports here involve sudden stalling. Of these, 4 mention a crash.
Read full complaint
The car was working perfectly fine I drive it for work all the time and one day it started shaking weirdly. A couple days later the check engine light turned on. It was throwing the code that was pointing to "misfiring in the 3rd cylinder" We changed all the spark plugs, 3rd cylinder coil pack, and switch the coil pack to see if it would say a misfiring in a different cylinder. We then took it to a mechanic saying that it is the high pressure fuel injectors and that he has seen this problem with other Hyundai Tucson around the same year as us and that there was a bulletin on it.
Source: NHTSA complaint ODI #11762951 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
24
Most reports here involve software faults.
Read full complaint
Under Hyundai Recall 290, the dealership permanently removed the functional trailer light wiring harness and replaced it with a nonfunctional rubber dust cap. A Hyundai case manager informed me that a replacement harness is "in development," but official NHTSA remedy filings show the cap is the final remedy, resulting in the permanent loss of a factory feature I paid for. The removal of towing functionality without a clear timeline for a safe replacement parts remedy constitutes a failure to properly correct the vehicle defect.
Source: NHTSA complaint ODI #11755583 · view all complaints for this vehicle at nhtsa.gov
Brakes
31
Most reports here involve software faults. Of these, 6 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11755478 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
9
Most reports here involve loss of steering. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The right rear shock absorber failed and was replaced under warranty at approximately 22,000 miles. The car was making noise, the shock was leaking, and not working properly. The dealer admitted to problems with rear shock absorbers failing at low mileage on Hyundai Tucson Hybrid SUVs 2022 through 2025 Tucson Hybrids. The left and right rear shock absorbers are the same part number so we now expect the left side to fail but the dealer will not replace the left until it fails.
Source: NHTSA complaint ODI #11760100 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I was driving straight when a vehicle coming from the opposite direction made a left turn without yielding, crossing into my lane. As a result, my vehicle collided with the other car at full speed. However, the airbag in my steering wheel did not deploy upon impact, as it should have. My injuries have been significantly more severe than they would have been had the airbag functioned properly. I reported this issue to the vehicle manufacturer, and they opened a case and conducted an inspection. During their inspection, they found that the airbag had since deployed. However, my vehicle was transported off a steep hill and moved to multiple lots before the inspection, any of which could have triggered a delayed deployment. Despite this, the manufacturer has refused to accept liability. Because the airbag failed to deploy at the time of impact, there was no buffer between me and the steering wheel. This resulted in excessive force against my chest from the seatbelt and direct impact with the steering wheel, leading to more severe injuries. There were no warning lights on in the vehicle before the crash, nor were there any recalls related to this issue at the time of the incident.
Source: NHTSA complaint ODI #11643749 · view all complaints for this vehicle at nhtsa.gov
Structure & body
13
Most reports here involve premature wear.
Read full complaint
The contact owns a 2023 Hyundai Tucson. The contact stated that the panoramic sunroof exploded while driving at approximately 40-50 MPH. The rear section of the sunroof glass had shattered into several pieces without impact. The contact closed the shade, and the glass fell inward. There was glass inside the shade and the roof. There were no injuries. There was an abnormally loud sound like a handgun or several balloons popping. The vehicle was previously inspected, and there were no issues found with the sunroof. The vehicle was taken to the local dealer, and the dealer stated that a rock might have caused the failure. The vehicle was not repaired. The dealer referred the contact to the insurance company for assistance. The manufacturer was contacted, and an appointment was scheduled with the local dealer. Additionally, the manufacturer provided a loaner vehicle. The failure mileage was approximately 24,038.
Source: NHTSA complaint ODI #11746494 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve software faults.
Source: NHTSA complaint ODI #11765018 · view all complaints for this vehicle at nhtsa.gov