Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve sudden stalling.
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My car is a 2023 hyundai tucson plug-in hybrid with approximately 75,455 miles on it. The car is stuck in neutral and will not switch to any other gears. The car also will not turn off fully. I basically got stuck/stranded and could not move. Had to be towed.
Source: NHTSA complaint ODI #11679231 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve sudden stalling.
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On Tuesday August 6th 2024 car was put in the shop for an automatic DTC notification/check engine light. Our car is less than a year old with less than 10,000 miles on it. Our car was in the shop for a full 5 days and was given to us on the evening of Monday August 12th with assurances that it was safe to drive. While in the shop, our car grounding pump and numerous fuses were replaced. On Friday August 16th, we received a jarring "Check Hyundai system. Stop Safely." message while driving a short distance. We were given roughly 5-10 seconds before the car braked and stopped, causing us to almost be rear ended from the car behind us. This put not only me and my passenger's safety at risk, but the safety of the cars nearby us at that time, at risk. We shudder at the thought of what could have happened if we were traveling on a highway or congested roadway. There were no warning lamps or symptoms that would have suggested this would happen. We received a tow to the shop early morning of August 17th and to date, the car remains in the shop. We are confident that the car will not pass it's upcoming inspection and have requested that the service dealership perform an inspection before they attempt to give it back to us. I feel strongly that we are not safe driving this vehicle. Our local Hyundai service dealership employees have implied that they feel a recall of this car is forthcoming because they have begun to identify this issue in many cars. Given Hyundai's recent track record with recalls, I am extremely concerned for my safety.
Source: NHTSA complaint ODI #11609713 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve software faults. Of these, 1 mention a crash, 2 mention an injury.
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Unintended acceleration and brake failure. While in the parking lot at [XXX]. The check brake warning light came on and prior to this when pressing the gas pedal the car was not responding or going very slow. I stopped looking for a place to park and when I took my foot of the brake pedal the car surged ahead at full speed. I slammed on the brakes but there was no response. Steering the car through the parking lot and across [XXX]. (a very busy, I was lucky not striking other cars or people) and crashed into a metal storage building. The car was totaled and my Wife was treated at ECMC hospital for 12 days(5 in the trauma unit) and the DMV is blaming me for the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11755864 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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Since the day I took possession of the car there is a bad visibility situation with the windshield. It happens only when the sun is low in the sky and shining directly toward the windshield. Under those conditions the entire windshield has millions of dense specks or sparkles that impair visibility. I have already determined that this is NOT due to any contaminants/sap/dirt on the inside or outside of the glass. This is NOT due to any sandblasting of the outside of the glass. It is IN the glass, perhaps in the lamination. The dealer, once he determined that it is not due to any pitting, denied any responsibility, warranty, or concern. It is impossible, as far as I know, to reproduce this problem once the sun is high, so I cannot prove it to the dealer.
Source: NHTSA complaint ODI #11545046 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve electrical shorts.
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Car is PhEV and it failed 4 times in 3 years due ac compressor failure, main reason identified was due to high voltage it was failing EV and other systems. Car stopped two times in the middle of highway. All 4 times Hyndai kept the car with dealers for major part replacement. Reported to Hyndai consumer affair for replacement and request denied with reason Lemon law.
Source: NHTSA complaint ODI #11741127 · view all complaints for this vehicle at nhtsa.gov