The contact owns a 2022 Hyundai Venue. The contact stated that while driving at various speeds, the check engine warning light remained illuminated. Additionally, there was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer who replaced the fuel cap, but the failure persisted. Additionally, on several occasions after stopping to refuel the vehicle the fuel cap door failed to open as needed. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Source: NHTSA complaint ODI #11546304 · view all complaints for this vehicle at nhtsa.gov

When the car is started, the radio screen sometimes stays off. When this happens, the only way to resolve it is to shut off the car, open the door, and then restart the car. This issue occurs randomly, and when it does, there is no rear-view camera available, which poses a significant safety risk. Without the camera, drivers cannot see if there is a child or obstacle behind them, increasing the risk of a serious accident. I have reported this issue to the dealership multiple times, but they dismiss it, claiming it is not a problem unless they witness it themselves. An internet search reveals that this is a widespread issue known to Hyundai, but they are not taking any steps to correct it. This defect could lead to a tragic accident, and I am hoping you can help initiate a recall to address it. The problem seems to occur more frequently in the summer heat. Please help us ensure the safety of others, as it appears the automakers are more concerned with profits than with safety.

Source: NHTSA complaint ODI #11596389 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2022 Hyundai Venue. The contact stated while exiting a parking spot, she heard an abnormal noise and had to depress the brake pedal forcefully to stop the vehicle. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination without experiencing another failure. The contact also stated that the instrument cluster was inoperable. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.

Source: NHTSA complaint ODI #11482035 · view all complaints for this vehicle at nhtsa.gov

Hyundai issued a recall on 06/27/22 to repair part of the seat belt pretensioner, and they continue to send reminders to have the repair. However, they are out of the required part and according to dealers they will not give an ETA for delivery of the part. I have been in touch with my dealer since last fall and they state they have not ever been given any guidance from Hyundai regarding the part. It would seem that the manufacturer would have been prepared with a supply of the replacement part, and certainly has had ample time for production. I would simply looking for an estimated date when this part will be available. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Source: NHTSA complaint ODI #11514200 · view all complaints for this vehicle at nhtsa.gov

My 2022 Hyundai Venue has a serious water intrusion issue that has gone unresolved for over a year. Every time it rains water pours into the cabin, especially on the passenger side leaving the floor soaked. I have to vacuum out water daily and use towels to prevent further damage. The vehicle has developed severe mold, which is a health risk, especially for my infant daughter who rides in the car. When the dealership first inspected it, they said it was the sunroof seal and would take several days to repair. Since the part wasn’t covered under warranty, I wasn’t offered a loaner and couldn’t be without a car. When I returned later, they said it likely wasn’t the sunroof after all, as there was no water damage at the top. They also said replacing the seal would be risky. After running their water tests, they claimed no water was entering the vehicle, despite clear evidence of ongoing leaks. To manage the constant water intrusion, I’ve had to regularly shop vac the car to remove standing water, line the interior with towels, and place multiple DampRid bags and buckets inside the vehicle weekly to try and reduce moisture. This has become a nearly daily routine, especially during rainy weather, and the problem continues to worsen. The interior constantly smells musty and feels unsafe for me and daughter. I am very concerned that the repeated water exposure may have damaged the electrical system or affected the airbags, especially the side airbags located in the door areas. I fear these safety systems could fail in the event of an accident. This is not an isolated problem. I have found multiple reports online of other Hyundai Venue owners experiencing the same leak in the same area. This suggests a larger factory defect that Hyundai is not addressing. See attached. I am asking NHTSA to investigate this issue, as it presents both a health and a serious safety risk. This defect should be evaluated for potential recall to protect other drivers and passengers.

Source: NHTSA complaint ODI #11666891 · view all complaints for this vehicle at nhtsa.gov

August 08, 2022 I called the Towson office to arrange an oil change appointment since I had a bad experience with them my very first oil change I was told to speak with the manager to set up an appointment for a free auto detailing whenever I bring my car in for an oil change. The Service Manager informed me that there was also a recall on my car and that when I bring my car in I can have the recall taken care of as well. My appointment was set for September 1, 2022 I took the entire day off of work since I didn’t expect my car to be done in a few hours. The service advisor that day told me that the parts were not in for the recall and said that it wouldn’t be completed that day. Well that was an entire day that I took off for an oil change and my car to be washed and vacuumed. He told me that once the parts were in that I would receive a text message saying that it was in. Well that was September 1, 2022 it will be December 1 in a day and nothing. Not to mention I would not have know about the recall prior to the letter coming in the mail had the service manager not mentioned it to me. I have my appointment confirmation that states the recall as well as the receipt from my September 1 appointment that states I would receive a text message once the parts were in. I think this is totally unacceptable.

Source: NHTSA complaint ODI #11495387 · view all complaints for this vehicle at nhtsa.gov