The contact owns a 2011 Infiniti M56. The contact received a recall notification for NHTSA Campaign Number: 20V755000 (Power Train) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while making a left turn from a complete stop, the accelerator pedal was depressed but the vehicle drove 2 MPH and stalled. There were no warning lights illuminated. The contact stated that as he released the accelerator pedal and depressed it again, he was able to drive the vehicle. The dealer was notified of the failure. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would follow up with the dealer. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 95,000. Parts distribution disconnect.

Source: NHTSA complaint ODI #11442591 · view all complaints for this vehicle at nhtsa.gov

HERE IS A COPY OF A BLOG. I HAVE BOUGHT 6 BATTERY'S IN 4 YEARS. I HAVE BEEN STRANDED WITH THE FAMILY LATE AT NIGHT PAID FOR MANY TOW TRUCKS. TAKEN MY CAR TO INFINITY DEALERS WITH NO SUCCESS. PLEASE READ THIS BLOG.. HTTPS://X.INFINITIHELP.COM/FORUM/SHOWTHREAD.PHP/2011-M37X-BATTERY-PROBLEMSI-7942.HTML 4 PAGES OF PEOLPLE HAVING THE SAME ISSUE WITH THERE INFINITI. I AM TOLD I HAVE TO PAY FOR A 1200 MODULE THAT MAYBE WILL FIX THE PROBLEM. THIS IS NOT A PROBLEM THAT ANYONE WOULD NOTICE IN THE FIRST COUPLE OF YEARS BECAUSE YOU THINK THE BATTERY IS AT FAULT. INFINITI FIX THE ISSUE IN 2014 BUT DID NOT DO A RECALL ON PRIOR M37/56.

Source: NHTSA complaint ODI #11182031 · view all complaints for this vehicle at nhtsa.gov

WHEN YOU GO TO APPLY THE BRAKE IT OFTEN LOCKS UP AND STOPS IMMEDIATELY. THIS IS AN ISSUE THAT COMES AND GOES. IT ALSO AT THE SAME TIME IT IS STOPPING ABRUPTLY WITHOUT APPLYING THE BRAKE COMPLETELY IT WILL DO THE OPPOSITE AND THE BRAKE WILL DEFLATE ALL THE WAY TO THE FLOOR BEFORE STOPPING. WHILE STOP IT WILL LOSE PRESSURE AND THE BRAKE WILL SLOWLY GO TO THE FLOOR. HAVE TAKEN IT SEVERAL PLACES AND THEY CAN NOT FIX. HAVE HAD ALMOST ALL BRAKE PARTS REPLACED AND OR CHECKED. THIS HAPPENS EVER TIME BRAKES ARE APPLIED FOR A WEEK OR SO THEN GOES AWAY THEN COMES BACK PERIODICALLY. HAS BEEN HAPPENING FOR OVER A YEAR. MECHANICS HAVE ENCOIUNTERED THE ISSUE AND CAN NOT FIGURE OUT WHAT IS CAUSING IT, INCLUDING INFINITI.

Source: NHTSA complaint ODI #11128778 · view all complaints for this vehicle at nhtsa.gov

4WAS AND STABILITY CONTROL WARNING LIGHTS COME ON WHEN DRIVING OVER ROUGH ASPHALT, OR TURNING RIGHT OR LEFT AND ROAD IS ROUGH. THE REAR OF THE CAR FEELS UNSTABLE AND STEERING WHEEL IS OFF-CENTER. THE LIGHTS ARE ON UNTIL THE CAR IS TURNED OFF. WHEN THE CAR IS TURNED ON AGAIN AND BEFORE THE WARNING SYMBOLS COME BACK ON, THE STEERING WHEEL IS CENTERED AND CAR DRIVES FINE. INFINITI HAS RECOMMENDED REPLACING THE HICAS ACTUATOR. THIS HAS NOT RESOLVED THE PROBLEM FOR INFINITI OWNERS AND ARE THEN RECOMMENDED TO REPLACE THE 4WAS CONTROL BOX. REPLACING THE CONTROL BOX ALSO DOES NOT RESOLVE THE ISSUE. I HAVE READ AND JOINED A NISSAN/INFINITI FORUM WHERE OWNERS THAT HAVE THIS EXACT PROBLEM HAVE FOLLOWED THE RECOMMENDATION FROM THE NISSAN AND INFINITI DEALERSHIP AND STILL HAVE THE WARNING LIGHTS ON. I CONTACTED INFINITI CORPORATE OFFICES FOR FURTHER INFORMATION, BUT WAS INFORMED THEY DO NOT TRACK THIS TYPE OF INFORMATION. THE 4WAS AND STABILITY CONTROL WARNING LIGHTS ISSUE IS HAPPENING TO BOTH NISSAN AND INFINITI MODELS AND THROUGHOUT VARIOUS YEARS. THE CONCERN IS THAT INFINITI'S RECOMMENDATION IT TO REPLACE THE HICAS ACTUATOR AND SPEND $6K (PART COST $5,500 AND LABOR $400, BUT THAT DOES NOT RESOLVE THE PROBLEM. ACCORDING TO THE INFORMATION I HAVE FOUND, INFINITI IS NOT ACCURATELY DIAGNOSING THE PROBLEM.

Source: NHTSA complaint ODI #11044907 · view all complaints for this vehicle at nhtsa.gov

My drivers side door lock actuator does not allow the drivers door to be opened if its below 30 degrees Fahrenheit. We just got a bomb cyclone bringing snow and for the second winter in a row (new actuator installed last winter for same complaint) my actuator has failed. I di not know what is going on with infiniti’s parts but every person i know who has newer infiniti has to get their actuator changed every year because the car locks them inside. If there were to be a crash or a fire or some type of emergency, I…along with every infiniti owner would have to attempt to escape their car through another door or risk death.

Source: NHTSA complaint ODI #11498642 · view all complaints for this vehicle at nhtsa.gov

Driveshaft malfunctioning. Vehicle is available for inspection upon request. Driveshaft malfunctioning is causing the vehicle to shake violently at speeds above 60 mph. My safety and others safety is put at risk when I'm accelerating above 60 mph and the vehicle begins to shake violently causing the vehicle to veering into on coming traffic or nearby lanes. This problem has been reproduced and confirmed by an independent service center. The vehicle hasn't been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This problem first appeared about 4 years ago but progressively gotten worse. In December 13, 2020 — An Infiniti driveshaft recall includes more than 2,700 vehicles with driveshafts that may break. The recalled vehicles include 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, 2014 Q70 and 2014 Infiniti Q70 Hybrid vehicles. Unfortunately, my vehicle wasn't included in this recall and it yet should.

Source: NHTSA complaint ODI #11438451 · view all complaints for this vehicle at nhtsa.gov