Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
16
Most reports here involve unintended acceleration. Of these, 3 mention a crash, 1 mention an injury.
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The contact owns a 2010 Infiniti G37. The contact stated while driving into the garage at an undisclosed speed, the vehicle accelerated unintendedly. The contact stated that the engine revved to 5,000 RPMS. The contact depressed the brake pedal, and the vehicle responded as needed. The contact stated that the failure occurred on three other occasions in a parking lot, and while driving on the roadway. The vehicle was taken to the dealer, where it was diagnosed but no cause for the failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
Source: NHTSA complaint ODI #11532074 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve software faults.
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(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to me and others who maybe stranded late at night.
Source: NHTSA complaint ODI #11550781 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking. Of these, 1 mention a crash.
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TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,562.
Source: NHTSA complaint ODI #10475078 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve other issues. Of these, 1 mention a crash.
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MY 2010 G37 INFINITI IS EQUIPPED WITH MICHELIN PILOT SPORT A/S 3 TIRES, SIZE 245/45R18. ONLY HAD THE VEHICLE 30 DAYS AND WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH. THE VEHICLE WAS DAMAGED BAD AND NOT DRIVABLE AND HAD TO BE TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED BECAUSE IT DID NOT INVOLVE ANOTHER VEHICLE. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 52,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN. NOT SURE OF THE DAMAGE COST DONE TO VEHICLE. REQUEST RESEARCH HELP
Source: NHTSA complaint ODI #10881870 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
32
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
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My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?
Source: NHTSA complaint ODI #11657987 · view all complaints for this vehicle at nhtsa.gov
Structure & body
9
Most reports here involve fluid leaks.
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The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.
Source: NHTSA complaint ODI #11556115 · view all complaints for this vehicle at nhtsa.gov
Other systems
12
Most reports here involve premature wear.
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IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.
Source: NHTSA complaint ODI #11324874 · view all complaints for this vehicle at nhtsa.gov