VEHICLE HAS HESITATION DURING ACCELERATION, IT LAGS AND TRANSMISSION IS UNRESPONSIVE MOST OF THE TIMES. THERE ARE OTHER TIMES THAT THE VEHICLES TRANSMISSION WILL DOWNSHIFT AND REV UP WHILE COASTING DOWN HILL WHILE FOOT IS OFF ACCELERATOR. VEHICLE ONLY HAS 59K MILES ON IT AND SHOULD NOT BE HAVING THIS ISSUE. IT'S LIKE THE TRANSMISSION JUST DOESN'T KNOW WHAT GEAR IT SHOULD BE IN. INFINITI NEEDS TO FIX A CLEAR DESIGN PROBLEM!

Source: NHTSA complaint ODI #11378150 · view all complaints for this vehicle at nhtsa.gov

AFTER 3 DAYS PARKING IN GARAGE, THE BATTERY WAS DRAINED. WE HOOKED UP A BATTERY CHARGER. THE DASHBOARD LIGHTS FLASHED A FEW TIMES AND THEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN. THE CAR WENT TOTALLY DEAD. NONE OF THE BUTTONS WAS WORKING, NOT EVEN THE TRUNK LID. SIMILAR SITUATION HAPPENED BEFORE, BUT THE CAR WAS ABLE TO START BY JUMPING. WE WILL CONTACT THE DEALER TODAY. THERE MUST BE SOME DESIGN OR MANUFACTURING FAULTS. INFINITY SHOULD PROVIDE ANSWERS AND TAKE REMEDIAL ACTIONS. *TR

Source: NHTSA complaint ODI #10629983 · view all complaints for this vehicle at nhtsa.gov

I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2011 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC BEHIND IT AND MAKES THE STEERING WHEEL NEARLY IMPOSSIBLE TO STEER. IF SOMEONE FACED THIS ISSUE BY CHANGING THEIR STEERING WHEEL POSITION WHILE DRIVING, IT WILL SURELY LEAD TO A FATAL ACCIDENT. THIS ISSUE SEEMS TO HAPPEN TO OTHER VEHICLES AS WELL ACCORDING TO THE FORUM LINK ATTACHED: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML I HAVE TRIED TO CONTACT INFINITI REGARDING THIS ISSUE AND THE ANSWER I RECEIVED WAS THAT THERE'S NOTHING THEY COULD DO SINCE I AM OUT OF WARRANTY. HOWEVER, THAT PART OF THE VEHICLE IS BARELY USED NOR TOUCHED WHICH MAKES THIS A MANUFACTURING DEFECT BUT NO ONE WANTS TO BE RESPONSIBLE FOR THIS.

Source: NHTSA complaint ODI #11311765 · view all complaints for this vehicle at nhtsa.gov

The Air Bag Warning Light on the dash blinks continuously and the Front Passenger Air Bag Status Light remains on whether or not the seat is occupied. I took the car to the Infiniti dealer. The Service Advisor said the Occupant Classification System Control Unit or OCS sensor needs to be replaced but Infiniti no longer provides this part; and furthermore, Infiniti advises against owner replacing the unit with a used part. I asked the Service Adviser what solution does Infiniti suggest and he said Infiniti does not suggest any solution. I contacted Infiniti Consumer Affairs Department. The Infiniti representative said the vehicle is more than 10 years old and Infiniti no longer manufactures the part; therefore, there is nothing they can do. I then asked the Infiniti Consumer Affairs Department what will happen in a situation where the airbags would normally be deployed considering the airbag warning light continues to blink and the “PASS AIR BAG” “2 OFF” is lit? I was told to ask to contact the dealer for their response. I wanted a response from Infiniti proper, the manufacturer, so I asked again. And again they said to contact the dealer. The dealer said all the airbags would be deployed at the same time and that there was no safety issue. Quoting from an Infiniti Service Bulletin Owner's Letter in the past: "If the red air bag warning light in your vehicle continuously flashes after the vehicle is started, please take your vehicle to the dealership as soon as possible. In the interim do not allow passengers to ride in the passenger seat. If the dealer fails, or is unable to make the necessary repairs free of charge, you may contact the National Consumer Affairs Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-6200. You may also contact the Administrator, National Highway Traffic Safety Administration..." Infiniti admitted this is a safety issue.

Source: NHTSA complaint ODI #11439686 · view all complaints for this vehicle at nhtsa.gov

THE LEATHER ON THE DRIVER'S DOOR PANEL IS CRACKED. IT BEGAN CRACKING TWO YEARS AGO AND IS GETTING WORST. LEATHER SHOULD NOT CRACK AT 5 YEARS. INFINITI MATERIALS SHOULD BE TOP OF THE LINE. I AM VERY DISAPPOINTED ABOUT THE CRACKED LEATHER ON MY DOOR PANEL. THIS SHOULD DEFINITELY BE RECALLED.

Source: NHTSA complaint ODI #10958403 · view all complaints for this vehicle at nhtsa.gov