Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve sudden stalling.
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The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the vehicle. The vehicle hesitated, and the ECM fault code was displayed. The vehicle was taken to the dealer, where it was diagnosed with VCT actuator failure. The contact was informed that the VCT actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Source: NHTSA complaint ODI #11728229 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
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The contact owns a 2022 Infiniti QX55. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking System was unintentionally activated after a shadow was detected. The contact stated that there was a high-pitched beeping sound and flashing lights on the instrument panel during the failure. The brakes and steering were uncontrollable for several seconds. The local dealer was contacted and suggested that an appointment be scheduled to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 21,600.
Source: NHTSA complaint ODI #11685699 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
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There is rattling noise in the dashboard area that is evident when driving 55+ mph. The noise started in the middle of the dashboard. I took it in for service and was told it was a known air bag issue. After servicing the issue has recurred but has moved to the driver side dashboard area. If this is a known issue, I'd like to know to ensure the vehicle is safe to drive and that the airbag won't deploy while I'm driving. My car has been at the dealership in the service department for 9 days now. No update has been provided; which in itself is alarming.
Source: NHTSA complaint ODI #11472745 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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2022 Infinity QX55 Luxe.....Rear door lock system issues...The door jams and you cannot open the door from the inside and outside of the vehicle. This creates a serious safety issue. People can be trapped inside the car and first responders cannot get the door open...It is a problem with the door actuator and unlock cable design. I have had one door fixed previously with new factory parts by the dealer service.dept. Now the other rear door is having the same issue. This is a serious safety issue as there is not warning for this to happen. There is no way to exit the vehicle from that seat in the event of an accident.
Source: NHTSA complaint ODI #11762259 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11623747 · view all complaints for this vehicle at nhtsa.gov