Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An overloaded vehicle can increase the risk of a crash.
- Remedy
- Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
58
Most reports here involve premature wear.
Read full complaint
Need to know if there are recalls on the Q56 Infinite for the Catalytic Converter Failure. This truck had 2 and this is the second one that seems to be faulty and the truck only had 162000 miles The 1st one faulted at 151000 2024 The Infinite 2011 Q56 has been known for faulty Catalytic Converter Failure and nothing was done to recall and fix. The truck had 2 Catalytic Converters, the 1st one went out in 2024 @ 152000 miles, now it looks like my engine light is back on with error code P0420 Converter malfunction. I searched internet and it was noted that 2011 have had enormous reports about this issue. This doesn’t make since there is no recall when it is noted that the 2011 Q56 had history of faulty Catalytic Converter Failure. This cost to replace and repair is enormous and this type of part replacement repair should not be happening at 152000-162000 miles. This needs to be investigated and recall issued immediately.
Source: NHTSA complaint ODI #11751672 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve sudden stalling.
Read full complaint
TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.
Source: NHTSA complaint ODI #11377860 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve loss of steering.
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The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.
Source: NHTSA complaint ODI #11510476 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags deploying unexpectedly.
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TRAVELING AT 1 MPH, MY 2011 INFINITI QX56 BUMPED ANOTHER VEHICLE. THERE WAS NO DAMAGE TO EITHER VEHICLE, BUT MY DRIVER AIRBAG DEPLOYED. INFINITI IS REFUSING TO LOOK AT THE VEHICLE UNLESS MY INSURANCE COMPANY ASKS THEM TO. I FEEL THIS LOW SPEED DEPLOYMENT IS FROM A DEFECT IN THIS WEEK OLD VEHICLE, BUT CANNOT GET HELP. I AM CONCERNED INFINITI IS ATTEMPTING TO IGNORE THE PROBLEM AND BRUSH IT UNDER THE RUG. *TR
Source: NHTSA complaint ODI #10360540 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve corrosion.
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A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.
Source: NHTSA complaint ODI #11606665 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve premature wear.
Read full complaint
The contact owns a 2011 Infiniti QX56. The contact received notification of NHTSA Campaign Number: 26V455000 (Equipment); however, the part to do the recall repair was not yet available. The contact was unable to rent the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11753335 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 78 complaints on file, more than the 2010 (25) and more than the 2012 (57). That is the most of the 4 model years of the Infiniti QX56 we cover. Older model years have had longer to collect complaints.