Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve fluid leaks.
Read full complaint
I am reporting a potential fuel/fire safety defect involving TWO brand-new 2027 Infiniti QX80s. My first QX80 developed a strong raw-gasoline odor after driving/shutdown, especially when parked in my residential garage. I repeatedly reported this to Infiniti. Various explanations were given, including Arizona heat and gasoline formulation. The dealer ultimately exchanged the vehicle. The replacement 2027 QX80 developed substantially the SAME gasoline odor after only about 12 miles from the dealership to my home. I returned it for evaluation. On XXX, Infiniti on Camelback inspected the replacement vehicle. This is no longer based solely on my observation. Their final repair order documents my complaint of “fuel smell coming from the rear driver side wheel area” and, importantly, states their inspector “had a fuel smell at the time of check in and in the shop while sitting in the shop.” The dealer found no codes or visible fuel leak. Therefore, an Infiniti dealer independently detected and documented the fuel odor. Afterward, I spoke with Service Director [XXX]. He told me he had discussed this same issue/condition with an Infiniti field engineer and that Infiniti was aware of it. My understanding was that he was not aware of a specific repair, corrective procedure, or available fix at this time. I am extremely concerned because the same condition occurred in TWO new QX80s, the dealer confirmed the fuel odor, Infiniti field engineering is reportedly aware, yet no cause or fix has been provided. No diagnostic code or visible liquid leak explains why gasoline vapor/odor is present. My concern is fire risk and gasoline-vapor exposure, particularly when parked in an attached residential garage. I request NHTSA investigate the QX80 fuel/EVAP system and similar complaints. Vehicle and documentation are available for inspection. Infiniti Case #XXX. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11762050 · view all complaints for this vehicle at nhtsa.gov