Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Seat belts recall
An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H378.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 2, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H332.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Source: NHTSA complaint ODI #11638762 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults.
Read full complaint
Battery is drained every time I get an emissions inspection. Next day I have to get it charged and take it the dealer for a "software hard-rest." Supposed to fix problem but every year I have the same issue. Never a SW fix available.
Source: NHTSA complaint ODI #11626107 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Read full complaint
I drove through about 12 inch water during a flash flood rain down pour. After driving about 200 feet, my steering failed. The instrument panel displayed, power steering assistance reduced. I could not turn the the steering wheel to get in the parking lot. I Google to see what the problem was and there are a lot of people complaining with the same problem. I had towed to the shop and the extended warranty I purchased said it was preexisting problem. I had just purchased the vehicle approximately 3 months prior and had never had this problem. It only messed up after running the water and that is what other owners stated. My comprehensive insurance would not cover neither. Jaquar want to charge me $6700.00 for repair, which I believe should be cover under my warranty, insurance or Jaquar itself. I contact Jaquar headquarters but having received a response.Thank you
Source: NHTSA complaint ODI #11531005 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an independent mechanic and to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V667000 (Seat Belts). The failure mileage was unknown.
Source: NHTSA complaint ODI #11749270 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve electrical shorts.
Read full complaint
The heating element on the driver’s seat burned a hole in my seat through my sweater while I was driving. Burning smell was not sure where it was coming from. I almost caused an accident trying to maneuver over off the exit to see that my seat warmer is what was causing the Burning smell almost burned me.
Source: NHTSA complaint ODI #11742046 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 14 complaints on file, fewer than the 2019 (17). Of the 4 model years of the Jaguar F-Pace we cover, the 2017 has the most (63). Older model years have had longer to collect complaints.