Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve other issues.
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I have 2 recalls on this travel trailer, both related to propane systems. Recalls #20E-071 and 21V-425. 20E-071 was dated November 12,2020 and 21V-425 was dated August 2021. The dealer: Little Dealer Little Prices - 2350 West Deer Valley Road- Phoenix, AZ 85027 has failed to perform either of the recalls. I was gone there repeatedly to check on the status and was always told they were waiting for parts. In April of 2022 when I went to the dealer again I was told they work orders had been cancelled. Again, I furnished them with all the information and they were going to find out what happened. When I contacted them again in May of 2022 I was told a different Service Writer was handling it now and when I sent them an email, I got no response. The recall 21V-425 I found out was for the propane pressure regulator which I already had to change at my expense.
Source: NHTSA complaint ODI #11476145 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11479057 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
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Poor steel to aluminum welding. Fiberglass sides are cracking due to welds cracking per service advisers at RV dealerships. Jayco is aware and telling RV owners the repair is on the owners. The sides could separate and come off during transport and possibly cause damages or accidents of other vehicles. Jayco has changed engineering and procedures because of this safety issue and refuse to make corrections to bring units up to safer standards. Jayco has a repair kit but owners are to foot the bill for repairs. A repair will cost owners at a minimum of $10K starting. Its sad Jayco is more concerned with profits than public safety especially when they are aware of the issue.
Source: NHTSA complaint ODI #11603054 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve premature wear.
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The contact owns a 2020 Jayco Eagle travel trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). The contact stated that the furnace was not operating properly, and the contact had to switch propane tanks. The dealer was made aware of the recall but informed the contact that parts were on backorder. The manufacturer was made aware of the failure but provided no assistance. Parts distribution disconnect.
Source: NHTSA complaint ODI #11440074 · view all complaints for this vehicle at nhtsa.gov