Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A gas leak can increase the risk of a fire.
- Remedy
- Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Body & glass recall
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve fire.
Read full complaint
The contact owns a 2020 Jayco Jay Flight RV. The contact stated while using the RV and attempting to light the stove and heater, the propane gas flow stopped. The contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the RV; NHTSA Campaign Number: 21V685000 (Equipment). The contact had not taken the RV to the local dealer. The RV was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
Source: NHTSA complaint ODI #11458876 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
Read full complaint
After a trip from Dallas to Los Angeles, I noticed inside tire wear on the rear tires. After close inspection, found both leaf spring support brackets had separated from the frame and rear axle was ~3" shifted to the left. If we had started to make the trip back home, the axles could've come off the trailer resulting in a terrible accident. Pictures were taken and sent to Good Sam for extended warranty and Jayco was supposed to have been informed to OK the repairs. Not sure if this was done.
Source: NHTSA complaint ODI #11442459 · view all complaints for this vehicle at nhtsa.gov
Other systems
8
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.
Source: NHTSA complaint ODI #11491620 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 12 complaints on file, the same as the 2019 (12). Older model years have had longer to collect complaints.