Our vehicle was purchased in December of 2025. Aprox. One month after purchase the vehicle unexpectedly turns off while driving. Fails to start. Along with multiple other issues. Its has been in the shop over the course of that time more than four months and is in the shop current day 14sept2026. We have spend roughly $10,000 to date and continue to be financially and emotionally ravaged. Sealants has been no help. The purchasing dealership also refuses to make it right.

Source: NHTSA complaint ODI #11764147 · view all complaints for this vehicle at nhtsa.gov

Vehicle began to randomly shut off at low speed while moving, while stopped and also in park. Has not yet happened at high speeds. All occasions are at speeds of less than 5 mph, no MIL. Took to the dealership, diag of faulted aux battery. Battery replaced. Still very randomly will die in gear, at low to no speed, and also in park on occasion. Dealership update software of the BCM, PCM, and DCM. Returned to us with the same ongoing dying issue, returned to dealership, they did a wheel alignment, obviously didn't fix the dying issue. This vehicle carries my family, this will cause an accident as other traffic avoiding the vehicle has been the only factor in avoiding accident. No codes present. Vehicle is being refused to drive due to the uncertainty of when and where the vehicle will die randomly. This has happened numerous times over the last month, we will not accept the return of this vehicle until this problem is solved. This has so far ONLY HAPPENED AT LOW SPEED. Dealership has put many highway miles on it without replicating issue. It can be easily replicated by merely driving it from one parking spot to another or around a parking lot stopping and starting and traveling at speeds 5mph or less. This will happen at low to no throttle input. Vehicle will immediately start and run after being placed into park and hitting the start button, this is not the auto -start-stop feature working correctly. Dealership states this has only happened while pulling into a working bay at the dealership, unable to replicate results on the highway. It is currently the low speed dying that is the issue, this has been brought to the attention of the service dept on numerous occasions.

Source: NHTSA complaint ODI #11762497 · view all complaints for this vehicle at nhtsa.gov

Pulling from a stop sign across two lanes of traffic into a median, the car shut off and then started back. When it started back there were multiple warning lights. Pulled out onto highway and when coming to the next turn, there were no power brakes. Had to use extreme pressure to slow the vehicle down to a stop. Turned the car off and then back on and most lights went off.

Source: NHTSA complaint ODI #11756883 · view all complaints for this vehicle at nhtsa.gov

Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises concerns about the stability and safety of the vehicle during normal interstate/highway driving. I am concerned because other Wagoneer owners have reported similar highway-speed vibration conditions. I would like the cause of this vibration properly identified rather than having it attributed to normal vehicle characteristics. The vehicle should be evaluated for possible tire/wheel road-force variation or runout, suspension components, propeller shaft/driveshaft, CV joints, transfer case/output components, or other driveline components that could produce a speed-related vibration. This vehicle also has a history of having been reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction, according to the CARFAX report I obtained after purchasing the vehicle. I am requesting that NHTSA document this complaint and evaluate it along with other complaints involving highway-speed vibration/shaking in Jeep Wagoneer and Grand Wagoneer vehicles. The vibration occurs at approximately 75 MPH and is repeatable during highway operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11757661 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.

Source: NHTSA complaint ODI #11619839 · view all complaints for this vehicle at nhtsa.gov

On February 13, 2026, ALM [XXX] [XXX] ) sold me a 2023 Jeep Wagoneer (VIN: [XXX] ) with Federal Safety Recall 88C (NHTSA Campaign 25V-642 — rear quarter window trim detachment, road hazard risk) open and unrepaired at the time of sale. This recall was not disclosed to me during the sale process, which was conducted remotely. I discovered the open recall only after taking delivery of the vehicle. Owner notification letters for Recall 88C were mailed beginning February 19, 2026 — six days after my purchase. ALM CDJR had knowledge of this recall prior to sale and chose not to disclose it or complete the repair before delivery. The recall has since been completed by a different dealer (Farris Motor Company, Jefferson City, TN). However, ALM CDJR's sale of a vehicle with a known open federal safety recall without disclosure is a dealer compliance violation I am formally reporting to NHTSA. I have filed supporting complaints with the Georgia Attorney General's Consumer Protection Division and have documentation of this transaction on file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11740890 · view all complaints for this vehicle at nhtsa.gov

On Monday, August 24th around 7:30am my wife was driving South in our Jeep and had just entered onto the freeway. There was heavy traffic and the early morning sunlight was impairing her vision. To remedy the sunlight issue, she pulled the visor from the plastic dock/restraint and while folding the visor down she proceeded to rotate the visor to a position to shield the light. During the folding and rotating motion, the attachment supporting the metal arm that supported the visor broken inside the roof. When my wife let go of the visor, the visor dropped down about 2 inches and "drooped" at a significant angle, swinging freely. It did not completely pull out and separate from the ceiling but was somehow still prevented from being completely removed from its housing. My wife had to grab the broken visor and restrict it from moving/swinging freely so she could see while operating the vehicle in heavy traffic and sunlight issues. I had to reach over from the passenger side of the vehicle to take the visor from her as to help her continue to drive safely. I managed to push the visor arm back into the ceiling then dock the visor. The visor then stayed in position for the rest of the trip but now she had to drive with the sunlight issue for a little while that still posed, in my opinion a safety issue. This same issue happened in 11/2024 but it was on the passenger side. I believe the support mechanism for the visor was built with either defective or substandard/cheap materials that do not meet the standard for the safe operation of the vehicle. I've come understand that my vehicle (or make/model) is not the only one affected by this. I believe this issue poses a safety risk to all vehicles with this part design or materials used in manufacturing/installation.

Source: NHTSA complaint ODI #11763446 · view all complaints for this vehicle at nhtsa.gov