The contact called for an acquaintance who owned a 2025 Jeep Wrangler. The contact stated that while the vehicle was parked in the driveway, a neighbor saw black smoke coming from the vehicle. The neighbor called the authorities first and then called the contact, who was not at the residence during the failure. The vehicle caught on fire, and the neighbor alerted the occupants inside the residence about the fire. The Fire Department arrived on the scene and extinguished the fire. The fire burned several trees in the yard and damaged the concrete in the driveway. A fire report was filed. The remnant of the vehicle was towed to a salvage yard and deemed a total loss.

Source: NHTSA complaint ODI #11762719 · view all complaints for this vehicle at nhtsa.gov

The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh

Source: NHTSA complaint ODI #11749280 · view all complaints for this vehicle at nhtsa.gov

As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.

Source: NHTSA complaint ODI #11754987 · view all complaints for this vehicle at nhtsa.gov

My Jeep is in limp mode and won’t go further than a mile before the power steering shuts down and the vehicle won’t move. I bought the vehicle used in March 2026 and took it to a local dealership to have the blind spot monitor system looked at and I was never made aware of any recalls. & now I will probably have to tow my vehicle out of pocket to the dealership to have it fixed.

Source: NHTSA complaint ODI #11762485 · view all complaints for this vehicle at nhtsa.gov

Car has been at the dealer to be fixed since Dec 21st 2025 with no repair estimate in site. No loaner car given, no communication from the dealer, Jeep corporate said the repair was completed but car is still there with no communication to us. When we call no one answers the phone.

Source: NHTSA complaint ODI #11720530 · view all complaints for this vehicle at nhtsa.gov