Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
- Remedy
- Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
- Remedy
- OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
- Remedy
- THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Steering, suspension & tires
4
Most reports here involve other issues. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
WE HAD THREE BLOW OUTS ON OUR TRAILER TIRES DURING A TRIP THIS FALL. THE THREE BLOW OUTS OCCURRED ON THREE DIFFERENT DATES. THE TIRES ARE COOPER OMNI ST 235/80R16. THE FIRST BLOW OUT OCCURRED 8/21/2015 ON I-470 JUST PAST THE DENVER AIRPORT. THIS BLOW OUT CAUSED DAMAGE TO THE TRAILER ON THE PASSENGER SIDE OF THE VEHICLE. THE SECOND BLOW OUT OCCURRED SOMEWHERE NORTHEAST OF SANTA FE, NM ON I-25. THIS BLOW OUT WAS ON THE DRIVER'S SIDE OF THE VEHICLE. THIS BLOW OUT ALSO CAUSED DAMAGE TO THE TRAILER. THE THIRD BLOW OUT OCCURRED APPROXIMATELY ONE MILE WEST OF THE ARKANSAS BORDER ON HIGHWAY 412. AGAIN, THIS CAUSED DAMAGE TO THE PASSENGER SIDE OF THE TRAILER. THESE TIRES HAD LESS THAN 7,000 MILES ON THEM. THE TIRES WERE PURCHASED IN LATE DECEMBER 2012.
Source: NHTSA complaint ODI #10785598 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve other issues.
Read full complaint
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper deck frame flex failure. They did not offer any assistance due to the age of the trailer. Adam Hahn with NW Bearing & Brake Mobil RV in Tucson was able to diagnose the problem for us. The 5th wheel can no longer be towed now.
Source: NHTSA complaint ODI #11736157 · view all complaints for this vehicle at nhtsa.gov