Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Steering, suspension & tires
3
Most reports here involve other issues.
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WHILE DRIVING 65 MPH ON THE HIGHWAY, I EXPERIENCE CATASTROPHIC FAILURE OF THESE TRAILER TIRES. TIRES WERE INFLATED TO MANUFACTUER INSTRUCTIONS 65 PSI. PRE TRIP INSPECTION SHOWED NO CRACKS OR DRY ROTTING. THERE WAS NO INDICATION OF ANY DEFECT. VEHICLE WAS NOT OVERLOADED. AFTER REPLACING THE FIRST BLOW OUT, A SECOND TIRE CATASTROPHICALLY FAILED WITHIN 30 MILES OF THE FIRST. CAMPER SUSTAINED DAMAGE TO THE WHEEL WELL, EXTERIOR TRIP, SOME LIGHTING WIRING AND PUT A HOLE IN THE FLOOR FROM UNDERNEATH.
Source: NHTSA complaint ODI #10853146 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention a crash.
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WE RECENTLY PURCHASED A USED 2011 KEYSTONE OUTBACK TOY HAULER-STYLE TRAVEL TRAILER. IT HAS A SIDE-ENTRY GARAGE ON THE FRONT OF THE TRAILER. KEYSTONE ADVERTISES THE TRAILER AS CAPABLE OF TRANSPORTING A FULL-SIZED MOTORCYCLE IN THE GARAGE. UNFORTUNATELY, THERE'S A DEFECTIVE DESIGN IN THE LOADING RAMP THAT MAKES GETTING A MOTORCYCLE IN THE GARAGE VERY DANGEROUS AND ALMOST IMPOSSIBLE. THE PROBLEM IS WITH THE ANGLE OF THE LOADING RAMP WHEN IT'S OPENED. IT'S SO STEEP, MOST STREET MOTORCYCLES BOTTOM OUT ON THE FRAME. MY PERSONAL EXPERIENCE WITH THE DEFECT WAS WHEN I TRIED TO RIDE MY 2009 HARLEY-DAVIDSON FXD SUPER GLIDE UP THE RAMP INTO THE GARAGE. THE FRONT TIRE MADE IT INTO THE GARAGE, BUT THE FRAME OF THE MOTORCYCLE BOTTOMED OUT ON THE TRAILER, CAUSING ME TO LUNGE FORWARD ONTO THE HANDLEBARS. I THEN ROLLED BACK DOWN THE RAMP, SKIDDING THE FRONT TIRE WITH THE BRAKE ON. I WAS VERY LUCKY NOT TO LOSE MY BALANCE AND COME OFF THE BIKE. THERE'S AN OWNER'S FORUM ONLINE FOR KEYSTONE OUTBACKS CALLED "OUTBACKERS.COM" AFTER REVIEWING COMMENTS FROM OTHER OWNERS OF KEYSTONE OUTBACK TOY HAULERS, IT'S CLEAR TO ME THAT THIS IS A WIDE-SPREAD PROBLEM. APPARENTLY KEYSTONE RAISED THE RIDE-HEIGHT OF THE TRAILERS BEGINNING WITH THE 2010 MODEL YEAR, BUT DIDN'T CONSIDER THE WAY IT WOULD INCREASE THE ANGLE OF THE LOADING RAMP TO A DANGEROUS DEGREE. THE WEBSITE SHOWS MANY DIFFERENT WAYS PEOPLE HAVE TRIED TO WORK AROUND THE STEEP ANGLE TO FIX THE PROBLEM THEMSELVES. SOME APPEAR QUITE INGENIOUS. HOWEVER, I THINK KEYSTONE NEEDS TO COME UP WITH A FIX FOR THE PROBLEM THEMSELVES, THEN INITIATE A RECALL, BEFORE SOMEBODY GETS SERIOUSLY INJURED OR KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA complaint ODI #10587438 · view all complaints for this vehicle at nhtsa.gov