The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal knocking sounds. No warning light was illuminated. The vehicle later lost motive power while driving with the check engine warning light illuminated. The vehicle was towed to the dealer, and it was determined that the engine needed to be replaced; however, the vehicle was not covered under warranty. The vehicle was not repaired. The contact stated that a week prior to the failure, the vehicle was taken to another dealer to determine the trade-in value, and no failures were found at the time. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.

Source: NHTSA complaint ODI #11752655 · view all complaints for this vehicle at nhtsa.gov

Summary: Unintended full brake engagement at highway speeds caused by electronic parking brake/Auto Hold button defect. Extreme risk of collision. Details: On [XXX], my wife was driving our 2023 Kia Forte GT Line when the Auto Hold and electronic parking brake system malfunctioned. The system fully engaged the brakes without warning while traveling at highway speed, scraping the brake rotors and creating an immediate risk of being rear-ended. This occurred multiple times. The following day ([XXX], the brake pedal would not depress at all, rendering the vehicle undrivable. The dealership (McFarland Kia, North Hampton, NH) diagnosed “a sticky substance” inside the electronic parking brake button, located next to the cupholder. There have never been any liquid spills in this vehicle. The more likely cause is a combination of factory lubrication and normal dust/debris accumulation over time. If such a small amount of dust or residue can trigger unintended full braking while driving, it is a dangerous design flaw that poses a life-threatening hazard to drivers and passengers. The vehicle was repaired after I paid $284.99 out-of-pocket, but I am pursuing reimbursement through my Zurich Vehicle Service Contract. I have also requested an independent third-party brake and rotor inspection, as this defect may have caused further damage. Why this is a safety issue: Sudden, uncommanded braking at highway speeds can cause high-speed rear-end collisions. The defect can occur without visible warning and without any driver action. The defect can be triggered by minimal non-liquid debris, which is unavoidable over the life of a vehicle. I am requesting NHTSA investigate whether this is an isolated case or part of a larger design defect in the Kia Forte’s electronic parking brake/Auto Hold system. This condition should not be possible in a vehicle that meets federal safety standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11683514 · view all complaints for this vehicle at nhtsa.gov

Unknown. During a basic collision Avoidance maneuver performed by myself on the highway at speed of aprox 60MPH the steering suddenly became non-responsive, resulting in my inability to maintain directional control and cause a collision. The vehicle continued traveling before coming to its final resting position. During this sequence, the driver-side front suspension assembly sustained a catastrophic separation before the impact The steering knuckle was no longer attached to the vehicle, the strut was broken, and the driver-side wheel/tire ultimately ended up underneath the vehicle when the vehicle finally come to a stop . During the event The driver-side axle shaft completely detached and somehow come out of the transaxle housing and was found a significant distance back along the roadway, a great distance back before the initial impact . indicating that it separated before the vehicle reached its final resting position. It is in my strongest opinion the maneuver itself could have potentially been cause of the catastrophic event. And is potentially why I could not maintain complete complete control of vehicle the whole time.

Source: NHTSA complaint ODI #11762477 · view all complaints for this vehicle at nhtsa.gov

I was driving in a road, when a female deer appeared out of the trees and bushes from the right shoulder of the road. I tried not to hit it but but the deer got in my way. I hit the deer and quickly moved over to the right shoulder. The whole front right of the vehicle was destroyed and the airbags did not open. Sheriff arrived and saw the vehicle, the vehicles debri and the deer which had to be put down. He asked for the vehicles registration and did a report of the accident. The Sheriff then called a local tow company who arrived in a couple of minutes and towed the vehicle to their garage/shop.

Source: NHTSA complaint ODI #11740134 · view all complaints for this vehicle at nhtsa.gov

The A/C compressor field coil assembly failed on my 2023 Kia Forte. The air conditioning system is completely inoperative. The vehicle is currently [at my residence / at the dealership - specify location] and the component is available for inspection upon request. 1 This is a documented issue. Kia issued Technical Service Bulletin #048 (Revision TSB_CLI048_R1, dated November 18, 2022) for 2019–2023 Kia Forte models, which specifically identifies a defective A/C compressor field coil assembly as the cause of air conditioning failure. The TSB provides diagnostic procedures to isolate an open field coil circuit and states that replacement of the complete compressor assembly is not required when only the field coil is defective. The failed A/C system creates a direct safety hazard because it prevents proper defogging and defrosting of the windshield. 2 On [date of incident, if applicable], while driving [on 101 / in traffic], the windshield began to fog heavily. With the A/C inoperative, I was unable to clear the windows quickly. This significantly reduced visibility and made it difficult to see other vehicles and road conditions. 3 Proper A/C function is essential for safe driving in humid or rainy conditions. Without it, the vehicle's defrost system does not work effectively, which can lead to a crash. 4 NO. The dealership (Van Nuys Kia) and Kia America were contacted but did not schedule an inspection. I am seeking resolution before paying for a repair that should be covered under goodwill for a known defect. 5 The A/C began blowing warm air gradually. No warning lamps or messages appeared on the dashboard. There were no prior symptoms before the system became completely inoperative.

Source: NHTSA complaint ODI #11755162 · view all complaints for this vehicle at nhtsa.gov